Jiffy LubeReviews of jiffylube.com

If I can get him noIf I can get him no stars this is Jiffy Lube Friendswood do not go to Jiffy Lube they go to AutoZone get parts cheap parts Jack the prices up on y'all I know I was employed uniform there's a racist company they terminate me over racism do not go to him they tell you need things then you don't need them

Though there was a wait, as I drove in without an appointment, I had an excellent experience with technician named Paul. He was through and explained exactly what he did, he offered suggestions of things I might consider doing in the future (eg. changing filter for AC), without any pressure. I felt that he took his time and answered all my questions. will be returning to this location for my next oil change.

They are taking over two hours to replace the serpentine belt and tension. I was told it would be 30 minutes. No I am not happy at all right now. 🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾

Recently got my brakes done at Jiffy Lube in Auburn, MA. Not only did my dealership want to charge me double the price but Jiffy did an outstanding job for less money and way less time. Don't sleep on Jiffy

On Thursday July 20th, 2023 I took my car, a 2017 Ford Escape, into Jiffy Lube store 2369 located on 5444 W 38th St, Indianapolis, IN 46254, for a basic oil change. On Saturday July 22nd, 2023, my check engine light came on and my car started running funny. When I would press on the gas it would take a long time to accelerate, and then it began to smoke. I contacted a mobile mechanic, Eds Auto Mobile, 317-513-7615, who came out to look at the vehicle. The very first thing he said was that there was no oil in my car. He pulled out the dipstick and showed me that Jiffy Lube did not replace the oil and that my car had burned off the oil that was remaining in my vehicle. I contacted the corporate office and filed a claim. They gave me the case number 00368874. On Monday July 24th, 2023, I contacted the store location and spoke with the general manager, by the name of Elvis. Elvis came out to my car to inspect it and stated that my oil ring had malfunctioned and that he needed to speak with his manager Chris. I asked for Chris' number, and tried contacting him multiple. He returned one phone call, left a choppy voicemail but did advise me to take it into a licenesed 3rd party shop. On Monday July 31st, 2023, I had my car towed into Bill Estes Ford, 450 E Northfield Dr, Brownsburg, IN 46112. I was then contacted by a techncian by the name of Nick. Nick called me as soon as my car was dropped off to get all of my intake information and scheduked my service appointment for Tuesday August 1st, 2023 at 8:40 am.. By 10:00 am that morning Nick called me immediately to confirm what Eds Auto Mobile had told me, which was that there was no oil in my car. Nick advised that my engine and my turbo had been eaten through due to the lack of oil. I immediately contacted Elvis at Jiffy Lube who advised that further communcation would have to be with Chris. I tried contacting Chris multiple times, and he did not return any phone calls. On Friday Ausgust 4th, 2023, I relayed this information to Nick with Bill Estes Ford, and he advise he would also try to call Chris. When Nick spoke with Chris, Nick advised him that the damage to my car was due to the lack of oil in my vehicle, and asked him where he could send in the documentation to show proof. Chris then "blew him off," and let me know of their interation. My husband and I both tried to call Chris with no success. On August 7th, 2023 I called Chris with Jiffy Lube corporate office and was told that Jiffy Lube will not be taking on this liability because there was multiple "other" reasons as to why this could have happened. I advised Chris that although there could be other reasons, I have two mechanics saying the actual reason is because Jiffy Lube did not put oil in my car. I called Nick with Bill Estes Ford to question if there was any thing else that could have caused this issue, and Nick advised that even if there were other issues with the vehicle malfunctioning, there is nothing that would cause 6 quarts of oil to deplete in 2 days..

Requested an oil and filter change only, as this is a fleet vehicle and is being turned in shortly. They also added a cabin filter and wiper blades ignoring what I told them. This happened to me at this same location several years back, I do not plan on returning. Whether it's my vehicle or not, listen to your customer. ***I won't be responding by email (to Jiffy Lubes canned response) as I feel it's dishonest to overcharge. Both the "top man" and the person who wrote up the order were well aware of my wishes and ignored them. Auburn Ma Location

Zac from the St. Albert location provided awesome service, he was speedy, attentive and thoughtfully.great job!

I did not get the service because they did not honor the coupon. The gimmick is in the very thing they tout, the almighty oil change. It's the simplest thing for a mechanic to do. Just unplug from the bottom, drain the oil, unscrew and replace the oil filter and add fresh oil from the top of the engine. That's it! The almighty oil change. Really simple. They charge upwards of $69+++ for this sh_T. They upsell you and add-ons and send you nonsensical coupons etc, etc. And since many of these Jiffy Lube stores are franchises and individually own. Many of them don't or won't honor the coupons as what happened to me on 2 different occasions. So I am DONE with them. By the way, stay away from the following Jiffy Lube store, 735 W. Hallandale Bch Blvd Hallandale, FL 33099.