JesskyReviews of jessky.com

It arrived in a timely manner and it was well packaged. Thanks

Like everyone else, I wish I'd read the reviews on here. This does appear to be a Chinese seller pretending to have offices in the UK & US. So far they've taken my money (at least it's paypal, so I can probably get it back), but they were listing my order as "awaiting payment". So far, all contact has gone unanswered. AVOID! *UPDATE* So the product arrived, reasonably quickly by FedEx. However, as others have noted, it came from China, and not the "UK Warehouse" as advertised. I now have a customs bill for £20.21. If the seller was EU based, they'd be fined by now. They also emailed me asking me to take down this review, and offered to refund me $8. I have a better idea - fix your business model, and then these bad reviews wont happen. That's the point of Trustpilot. *UPDATE 2* So two things have happened. Firstly, in March 2021, I received a notification from Trustpilot that Jessky had flagged my review, as they did not believe it was genuine. This is after the clear correspondence I had with them that was sparked by this review in the first place. I provided my invoice number so it could be verified, and heard nothing further until today, November 3. This now looks like a cut and paste job, by someone who isn't paying attention to the reviews, because if they were, they would know that they've already done this, and the review is verified as genuine. So it looks to me as though they are trying to game Trustpilot, and doing a really bad job. They look to be waiting until a bad review has been up for months, and then flagging them in the hope that people wont bother to verify, and they'll be deleted. And now they are adding replies to make it look as if they are doing something - 18 months after the review! And to top it off, they aren't reading the review, because if they did, they would know that the goods did turn up, it's just that I had to pay import duties on an item that was marked as "UK stock". A word of advice Jessky - Don't try and make bad customer experiences go away by getting reviews deleted, or pretending to fix issues a year and a half later. When a customer has a bad experience, fix what is going wrong, and make sure the customer is happy, so they don't have to write reviews like this in frustration. I still had to pay £20 to customs to get my item, which would not have happened if the goods were UK stock. If you ship from China, be clear to customers that this is the case, and that duties will need to be paid.

The company appears to be fake, shows all the signs, but you must also remember you order anything on the internet during the covid 19 outbreak, things will take longer, especially if it has to imported, i ordered my package around april 15, got it may 11th, but i still wouldnt order again from the website because of how they lack customer service

Würde da nicht nochmal bestellen habe sie am 22.4.20 bestellt und wartete bis heute noch drauf... Also 1bis 4 Tage ist gelogen.... Für die Maschine kann ich keine Bewertung abgeben da ich noch darauf warte... Auf mail.. Kommt 1tage später ne Antwort... Und wenn man eine bekommt.. Und antwortet.. Kommt nichts zuruck

The first time I ordered a machine was not too bad. It got here within a week and everything worked. Since I loved the machine, I figured that I would get a friend one for her birthday. This time when I ordered, it was hell. I ordered it on the 15th, it said it was awaiting payment but immediately took out the payment. On the 21st, I noticed another charge from Jessky. They took out another payment for the same machine. My friend has yet to receive her machine. I am currently emailing the company and their excuse was 'i see, the date is not same , my firend,' I told them that two different payments were taken out on two different days. This company says they have warehouses all over the United States but I have somebody on the other end of the email who can hardly speak English, a package coming from Saudi Arabia, no number to speak directly to a customer service agent. The only reason that I did not give this rating a single star is because when I received my machine, I loved it the machine itself.

DO NOT BUY FROM THIS COMPANY! Their website claims that your order will be shipped from a warehouse located in the US and that is a LIE, the 1-3 day delivery is a LIE. In my opinion this company is a SCAM. No phone number to reach anyone and you're communicating with people in China. We placed an order on the 14th and it has yet to be shipped. After several emails, I demanded a tracking number and i finally received one and guess where its shipping from...CHINA. The tracking has no movement since it was created! Here we are 5 days later, it still hasn't been shipped. I've requested that they cancel my order and issue a refund and their response was that the order shipped. DO NOT WASTE YOUR MONEY WITH THESE THIEVES! I'm wondering if anyone on here actually received their order. I'm starting to think that the good reviews are FAKE!

If I could have chosen 0 star rating I would have. Here is what you need to know before buying from Jessky.com Q. When will I receive my order? We will sent the parcel to you within 24 hours since received your payment, We ship from warehouses in United States ，United Kingdom，Canada，Australia，France，Germany. so depending on where you are located, your order will arrive in 1-4 days. -Mine was apparently sent 3 days after I contacted them to say I’m a bit nervous after reading reviews about your business. We offer Money-Back-in-15-Day-Service for every buyer. If you don't get the goods/items within 15 days after you pay, you can open an dispute, we will issue full refund to you first without any excuses. However, we sincerely hope you can repay if you finally get the goods/items after 15 days. It’s now been 19 days since my purchase and I apparently have to wait another 6 days before it gets to me providing the shipping date doesn’t get changed for a 4th time. I asked for my money back and as stated ”WITHOUT EXCUSE...” 2 days later after emails back and forth they tell me this and I quote. Which is totally telling me a lie along with a screenshot of the UPS delivery date. “hi i have help you push UPS, the package will delivery soon,” So from the time of my purchase 25 days. This is not the only things. They also state multiple warehouses in major countries. Australia being one of them. When I seen the shipping information it is being sent from Shenzhen China. My parcel is currently sitting in the cleared status after being shipped from Shenzhen China to Incheon Korea for 4 days now after it sat idol in Shenzhen China for 10 days. The parcel first arrival date was 9days after riding and payment clearing. My details or order: 29th was ordered through website 30th Payment process 31st I emails Jessky.com 1st parcel was picked up by UPS 2nd departure, arrival and export scan by UPS 2nd - 12th delay messages 12th sent from Shenzhen CN to Incheon KR 13th package released by clearing agent 17th today and parcel is still in Incheon KRwith no updated messages or scan information. Last update on UPS tracking is from the 13th mentioned above. I have requested a refund as per Money-Back-in-15-Day-Service and have been lied to and given excuses. It a far cry from the 1-4 day delivery promise made on the website of jersey.com. I’ve needed to contact them on several occasions and will not bore you with the stupidity of the customer service agents. All this and still my purchase hasn’t arrived to say the least and won’t apparently until the 23rd. BE WARNED, if you purchase from jeesky.com and from other reviews here. I’m kind of not expecting my parcel to arrive at all. I ask potential buyers from Jessky.com to find an alternative as my experience is seems to be shared by many others, not to mention other customers who have not posted anything regarding their experience. Stay safe and isolate well T-lux

It has been 2 weeks and still hasn’t shipped . I asked for a refund and got not response. Scammers