Jersey Mike's SubsReviews of jerseymikes.com

This is strictly about that Jersey Mike on Winchester near Hackscross in Memphis, Tennessee. The first 10 or 15 visits the sandwiches were neatly made and full of flavor. Even the staff was pleasant. However, the last three visits at the Winchester location did not meet its usual qualities. The bread was so hard that it crumbled like tasteless crackers. Maybe thats what threw the taste of the entire sandwich off. I'm sure I will not be visiting this Jersey Mike's location any time soon.

Third time at a Jersey Mike’s and each experience is worse than the other. They have bad attitude, short staffed, prepare the order NOT as I asked. Not worth going.

Omg! Their gluten free hoagies are amazing!! And they prepare it separately with new gloves and lay down paper first!❤️

Giant black curly hair on my tuna sub. Disgusting!!

Horsham store is horrendous. I don't understand why I can't include a photo but my sandwich was completely not edible because the guy in charge of punching the sandwiches went crazy and hit mine with an RKO 10 punch combo. Actually disgusting I wouldn't even eat it.

The sandwich was so good, my balls flew all the way to my toaster in the kitchen, now my dog is eating them like strawberry toaster strudels.

10201 Martin Luther King Jr. Hwy., Suite 150, Bowie, Maryland, 20720-4254 Thoughts: I'm submitting this complaint again because it's been over a week and I haven't gotten confirmation or a reply from my initial complaint. I'd rather go to Jersey Mike's than complain on Trustpilot, Yelp or some other platform. Fwd: My issue was that my sandwich and bread were incorrect. I ordered a Chicken Philly Big Kahuna on wheat bread and received a Steak Philly Big Kahuna on white bread. Unfortunately, I didn't notice until I got home so I decided to complain rather than drive back to this location. When I walked in, someone was bringing their sandwich back that was incorrect and being remade. When I walked to the counter, an employee handed me a sandwich bag that was intended for an awaiting customer. I told the employee my name and she handed me a bag with the wrong name on it. These employees are not paying attention. I'm not sure if the staff has been replaced recently but in the past, I've rarely had issues this severe at this location. Sent a complaint to this location's email twice but they never responded, so sending to Trust pilot.

Absolutely love Jersey Mike’s. It is my go to sub shop while traveling as I do not have one in my area. I have been to numerous locations in many states and have never had an issue. Staff has always been friendly and sub has always been amazing!