Jelly CasesReviews of jellycases.com

Horrible!!!! I ordered a case for my iPhone XR. I had not heard from my order so I contacted them. I was told they were out of the style so I would have to choose another. I was not offered a refund . I chose another one and sent the info to them. I stated twice more what style and IPhone XR. I was not contacted back do again I messaged them and was told that style was also out of stock. So once again I picked another one and sent the info to them. Stating 3 times in that message alone IPhone XR. Five weeks later (Today) it came. It was totally not for a IPhone XR!!!!! It is 1/2 inch to short!!!! I’m out $24 Including shipping.

The range of cases and choice There are a lot of choices, however, these cases are only really suited to a small number of people that like the design. Maybe make a range for boys. More space-themed cases. Customisable cases are a good idea, so people can put their name on them or put a photo of a pet or something else. Also, please make plain cases that are customisable. Clear ones are great as well. The cases aren't that protected, maybe make reinforced plastic on the edges to make them tougher. Also, people should be able to choose from a big range of colours and choose the toughness level. The cases are very expensive as well. Having more accessories would be great.

Do not buy from this company. I ordered a phone case and five days later they told me they didn’t have it in stock. I asked for a refund which they accepted and then offered me a discount on another case. I said I didn’t want that and I accepted my refund again and then still proceeded to offer me a discount on another case. About 10 emails later I’m still chasing a refund that they just won’t give it to me. They are thieves and I emailed them way before the review giving them countless opportunities to rely, which they did and still didn’t refund me until weeks and weeks of chasing later. Never again! Even the reply is stressful and untrue.

Extremely poor customer service - stay away from them. I received my phone case and it was already broken when it arrived. I waited for almost two weeks since it was being shipped from China. I took a photo of the broken case and ask for a refund, but they would keep offering me to send a new one even though I said it pretty clearly that I just simply want a refund. After that they just completely ghosted me and not returning any of my inquires via email, their website customer service message, and even social media. This place is a scam, you will never get your money back through their product or even their non existent refund policy.

I purchased a iPhone case for my iPhone 11, I received the case and it won’t fit on my phone. I was asked by an Elijah to send pictures of my phone, pictures of my case, pictures of me trying to put the phone on the case and after I did all that the response was we sent you out the right phone case. I then responded I know you sent me out the right phone case but it doesn’t fit on the phone so what are you going to do about it? I have not heard anything back and that was four days ago. Never again will I order from this company. I finally heard back from this company. Sent me a new case and it fit!! Thank you

There were shipping issues because I put the wrong address and they handled it immediately and sent me a second one! I loved the case itself and i just got s a new phone and ordered another case from them!! Definitely worth it

SCAM ALERT: DO NOT PURCHASE FROM THIS SITE I purchased a power bank from this website that was apparently discontinued. Customer service reached out to ask if I wanted to replace it with anything but I was not interested so I requested a full refund. Afterwards they completely ghosted me and I have not received any updates or replies to my request. - Edit: for those waiting on a refund and were also ignored by customer service (I sent 3 follow up emails throughout a month of waiting after first contacting them), I would suggest filing a chargeback with your bank to resolve your issue. Waiting on a reply from Jelly Cases customer service is unfortunately a lost cause. Bank approved my chargeback and Jelly Cases still never responded to this day (other than sending a copy paste response to my review on here).

Great quality and exactly as pictured and what I needed for myself and my daughter. Thank you so much and we will be ordering agin from you.