Michelle G.
Don’t order never
Don’t order never. A total scam of a company. Initially replied to my email but now nothing. 2 months and still no product. Really angry at myself for wasting money.

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Jelly Cases (jellycases.com) has 570 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Michelle G.
Don’t order never. A total scam of a company. Initially replied to my email but now nothing. 2 months and still no product. Really angry at myself for wasting money.
Olivia H.
Has been almost 2 months and still have not received my order… I hadn’t received shipping confirmation so emailed to follow it up. They were quick to respond saying my order had been passed over to the shipping partner but still didn’t receive shipping/tracking number. Have recently emailed to follow up again and ask for refund… and no response from them at all. I wish I had read reviews here beforehand!!
Nicolien
I ordered a phone case with an AirPod pro case almost a month ago and nothing, I have tried tracking my order on their website and it says that my order “doesn’t exist”. I have emailed about the situation and still nothing from them. I just want my money back at this point. Don’t order here, it’s a scam. Edit: Thank you Jelly Cases for reading my review as as soon so you had you corrected my order and sent it through immediately. It came in a few days, thank you very much for fixing my problem, the order was in perfect condition too, thanks again. I’ll move to 3 stars as it only took you to send in my order when you saw my review, but I hope in the future it will be a 5 star.
Response from Jelly CasesDec 24, 2022
Hi Nicolien, First of all, we are not a scam. Sorry to give you this impression. We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team
Renee V.
DO NOT PURCHASE FROM THIS COMPANY!! No product and no communication.
Jill
Ordered and they didn’t give me the discount that was supposed to be applied -now I haven’t received anything or the discount even though they charged me -says there is no record of my order. I’m reporting them asap to BBB.
Response from Jelly CasesDec 24, 2022
Hi Jill, We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team
KG
Have not heard anything since placing an order 3 weeks ago although my credit card has been charged.
Jaclyn L.
2 weeks so far and nothing... I haven't had a shipping confirmation but of course they were quick to take the money straight away. Emailed to ask where my order was and got some blanket response saying they would get back to me. They haven't and I wish I had read reviews here beforehand. Should have just gone with Casetify goddammint.
Response from Jelly CasesDec 19, 2022
Hi Jaclyn, We have sent you an email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team
janet C.
I ordered a case in June and still have not received it!!! It's coming from China and I kept getting tracking numbers but have never received the item. Will never order from here again!!!!
Response from Jelly CasesDec 19, 2022
Hi Janet, Thanks for sharing your feedback. Upon checking, you placed an order last September 7, and not in June. It looks like you posted this review minutes before we responded to your email and days before you received your package. We are really sorry for the delay. We have sent you another email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and we sincerely apologize for any disappointment caused. Sincerely, Jelly Cases Team