Jelly CasesReviews of jellycases.com

I ordered a case and got an email a month later saying it would be delayed due to the pandemic. Three months later I hadn’t heard anything and sent an email requesting a refund as I had bought a new case in the meantime. Instead, they delivered the case to me and when I went back and forth with them for over three months on how to send it back for a refund they finally got back to me with “it’ll cost more money to mail it back than the case was worth. We’ll give you a 50% off voucher for next time though.” Legitimately think this place is a scam. Absolute waste of my time and money- would never ever recommend to any other customer.

Great phone case, exactly as pictured and looks great on my phone. It arrived quite quickly too. Thanks!

Communication was great, and was delivered in good time considering it the distance to NZ. Will be purchasing with you again 😊

Well I ordered in June 2, no email confirmation! I emailed them and still waiting for a reply….. seen all the negatives reviews I am pretty sure I got scammed and lost my money! I just can’t believe they can keep doing this! Will definitely report with BBB so they investigate this company! If I dont get a response from the company by monday I will open a bank dispute! Not playing back and forth email game with this people! Update: june 11, still no movement of my package and the company was able to ask for more information of my situation here but I got zero email reply on my email, interesting!

The cases I ordered took over a month to arrive and then, when they got here, one of the cases was broken. Contacted the company for a refund but they instead said they’d send me a replacement of my choosing. The replacement never arrived, nor did a refund. I would never buy from this company again!!!

I ordered from their great selection of cases at a decent price. When shipping was taking a bit longer than I thought, I messaged them to try to confirm my order was legit and processed. I heard back promptly and they assured me where my package was in the shipping timeline. I received my package with all ordered items within a week or less after contacting them.

I was initially sent the wrong size phone case but when I e-mailed customer service they were apologetic and sent the correct size. I had to wait some time; there was 1.5 months between when I first made my order to when I received the correct case, but I ended up with exactly what I wanted, very happy with the product and would not hesitate to order from this company in the future.

Also scammed. Going to report to BBB too so hopefully they launch investigation. They processed my payment and then emailed me to let me know they didn’t actually have the case I ordered and have no idea when they would have it. Asked me to choose another case and then told me they didn’t have that one either. I just said OK can I just have my money back and they keep responding by asking me to pick a new case and that they’ll look into a refund. This has been going on for 5 months