Jelly CasesReviews of jellycases.com

Placed an order in July 2023 and never received it. I send a lot of emails and they said my case wasn’t available anymore. They asked me to choose another case, it wasn’t available too! I chose 3 other cases and never got answered. Very disappointing!

This is my second review. 2 weeks after my first review, they emailed me saying the courier had misplaced it and that they were going to send me new cases. But ofcourse, the fraud company that they are, they have sent nothing!! I have emailed them multiple times asking for a tracking number but haven’t received any reply responses.I want my money back!

Placed order and never received it. Have emailed several times and they gave me a "case number" but like everyone else has commented here there has been no follow up and I have not received the item. I need a refund immediately. Order 108485

Total scam. Took my money, contacted me after a month to say the case would be arriving later than anticipated and subsequently have heard NOTHING. Twice in the last 6 months I've requested a refund and have heard nothing in return. Don't waste your time. Jelly Cases replied to my review 28 Feb 2024 stating they would process a refund that day. It is now 11 March 2024 and I have not yet received that refund.

I ordered my phone case back in September 2023. Its now February 2024 and no phone case or refund. Contacted the customer service and nothing. I keep checking the reviews on Trustpilot and negative reviews are being posted daily. This company has to be stopped! I need to investigate how to report them.

PLEASE REFUND ME!! Since this company won’t respond to my emails about where my order is, and this seems to be the only place where they reply to their customers, please just refund me in full. I have had to buy a different case for my phone because I haven’t had protection for it since I got it over a month ago. My order number is 108597.

I placed an order on 27 December. Received a confirmation email, but since then it's been zero communication. I sent a ticket on 27 January via the website and never heard back. I would like a refund if the cases won't be ship!!!!!!

It has been since September that I had paid for my product. I have yet to receive it or any correspondence. It has been very stressful and heartbreaking.