Jelly CasesReviews of jellycases.com

Never shipped my order. Ordered on 10/3 and haven’t had any updates since then. Have seen all these reviews now and just sad I didn’t see them before I ordered :(

jelly case lost order from 03/05/2024 Support ticket number is 46290493 ORDER #109623 NEVER RECIVE PURCHASE ITEM

Never got the product after weeks of waiting. Definitely a scam and will only give your money back if you are persistent

Ordered a case and it was never shipped. Don’t buy from this website - it is clearly a scam.

im order #109222. Weeks on weeks NO CASE. i want my money back and have yet to receive it. i keep contacting customer support and no responses. i’m fed up and i want my money back.

I placed an order (#109687) on 3/9/24 and my order has still not been received or shipped. I have emailed them twice asking for an update, as well as DMing them on instagram. It’s now 3/24/24 and I have received nothing. I’m pissed. This company is very clearly a scam. Do not order from them unless you want to lose your money and never receive a product.

I am very unhappy with the customer service at jelly cases. The only way to contact them is via email. I ordered my products on 2/16/2024 and emailed them on 3/4/2024. They responded that they will look into my order and will touch base with me. I requested an update on my order on 3/12/2024 since there was no response and until now I have not received any email on their behalf on my order.

Original Post: 20 March 2024 Placed 2 orders last 11-Jan-24 (Orders#108354,108353) and still have not received up til now. I have reached out via email and have only received ONE response saying the below: "We are really sorry if it took us so long to get a response for you. We're a little swamped at the moment but it's definitely no excuse in helping you in a timely manner. I'm currently in touch with our shipping team to check the status of your order. I will provide you with an update as soon as possible." I have requested for a refund multiple times over email and on IG. Heard nothing. UPDATE: 26 March 2024 I have been refunded the whole amount today. Thanks, but still very disappointed at the fact that you will hear nothing from them and see no action until you post a bad review online. I encourage everyone looking for a refund to write a complaint on here.