Jelly CasesReviews of jellycases.com

This website is a SCAM. They will take your money and never send you your order. I placed an order two weeks ago and never received a shipping confirmation. I have sent multiple emails and DMs on Instagram with no response, other than one response on Instagram asking me to send information I had already sent so they can email me back. They never emailed back. I am now filing a chargeback with my credit card company.

Would not recommend. Second time ordering from Jelly Cases. First time shipping took forever and I had to follow up multiple times. "Got lost" Thought it was a fluke. Second time, again followed up multiple times. This time no response, no case. It's been 2 months since ordering.

I ordered 2 cases a month ago and have heard nothing. I have contacted the support email twice and received an automated response. I will amend this review if anything gets delivered or if I get a response. Still waiting….

I ordered a “glass” case and I figured it would be plastic with a name like jelly but it’s not remotely shiny like glass and it’s super cheap looking and basic. Looks like something you’d get from 5 Below or the Dollar Store. $22 for junk and weeks of waiting. Do not recommend.

Cases are sturdy and really cute and different

I have not received my order and have followed up via email numerous times. They never even reply. Its obviously a SCAM website EDIT - As you can see they have provided a generic reply to my review below. I have emailed numerous times with no reply, I have forwarded my emails to the support email they provide below and yet what a surprise no response. Even to suggest that there is a shipping issue out of their control is ridiculous, they haven't shipped anything! They take your money and don't send the items. DO NOT BUY FROM THEM! And at Jellycases if you intend to reply again, dont bother I'll just have a refund thanks. If you suggest emailing your team then perhaps you should reply to your emails.

DO NOT ORDER FROM THIS SITE!!! You will never get your order plain and simple! Back and forth with customer service both on the site and via instagram since September 2023!!!! Promised to remedy the issue and they never did. They took my money and never sent me my order. THIEVES. AVOID AT ALL COST. Consider yourself warned.

Absolute terrible customer service. I ordered my case and it came in two months later. I sent many emails and only once or twice did I even get a reply. Will not be ordering from again.