Jeld-WenReviews of jeld-wen.com

Clunky, poor rail contact and sticking on regular windows, sliding window in kitchen had handle come off during normal use and now can't open window at all, they look nice but apparently not engineered to last more than a few years, sad because now we have to spend thousands to replace our windows

Menards Jeld-Wen Premium windows were the best priced three-pane new construction models we could find in the Chicago area and the worst we've ever had. After special ordering two stock sizes, we had to wait weeks before they came in. One arrived with a bent and ripped full screen. Others had so much glue/caulk oozing out of their seams it took us a full day to clean them up. The double hungs wouldn't lock properly--bottom and top were too spread apart--and after going around and around through repeated phone calls, customer service finally sent us special plastic shims. Then the top sashes wouldn't open...we were told the jostling they'd get during shipping would often jam them. Even when we followed instructions and yanked them free, they never worked smoothly. These are truly the worst windows we have ever bought and we've tried used Andersens, Window World (twice) and Pro-Via.

Installed (11) Jeld-Wen casement windows purchased from Menards in September 2022. Windows arrived with the worst design of insect screens that are held in place by friction only. One in particular would only stay in place for a couple of weeks. Windows were installed in a 3-season room. Someone should have disclosed the screens were not reliable. Went to Menards to order a replacement and was told I would need pay for it. Paid for it and when in came in was the wrong size. Menards agreed should have been covered by warranty and ordered (11) new screens which they stated will be covered by warranty. When arrived at the store, Jeld-Wen pulled and cancelled the order. Will never buy Jeld-Wen in the future.

Our house has very expensive wooden windows supplied by Jeld Win, they have already had to come out and fix these once under warranty and are refusing to do so a 2nd time.

Horrible windows! Don't waste your money! I made the mistake of assuming all vinyl sliders would be about the same. Wrong! I liked vinyl sliders because they're easy to remove in order to get the entire window, screens & tracks clean. But not Geld Wen! They're very difficult to remove along with the screens. Terrible waste of money! I can't afford to replace them. These windows will unfortunately be a source of frustration for years, perhaps decades to come. I tried removing a screen today & the tab came off. Currently resorting to cleaning the screen & window in place as best I can. SMH. Terrible product...amazing they remain in business!

Internal glass insert panel sliding / folding door. Spontaneously shattered behind me while I was watching tv, so nowhere near it. Jeld Wen arent interested. OK its out of warranty, but this is a serious safety issue that must have been an inherent issue. Its one of 4 sections, so no choice by buy another section (>£100) or replace with another manufacturers all 4 sections. Not impressed by Jeld Wen or Screwfix that also arent interested in the issue.

Jeld-wen windows were already installed in our house near Plymouth, Devon. Since we moved in three years ago we have had nothing but problems with the sash windows. Cold air comes into the house, leaking patio doors, paint flaking off the wood, poor finish and quality. The sash windows could hardly be opened,we complained numerous times and they blamed site contamination and our lack of maintenance! They have finally admitted it was a fault with the counter balances and have now replaced them. Do yourself a favour and avoid this company.

THESE PEOPLE ARE SCUM! NO RESPONSE TO AN ORDER THEY MESSED UP.