Jeld-WenReviews of jeld-wen.com

I bought 12 impact windows and their style was horrible. The zoning board told me I had to put screws into the bottom, since JeldWen had predrilled holes, plus that had holes behind the balancers. Which meant you had to take them off, put your screws in, then reinstall the balancers. Coupled with this, one of my lower sash windows shattered wehn I tried to reinstall it. I've since learned tey have newer models that dont require bottom screws and all holes on the side are OK to drill. They are priced low, but I would defintiey look around at different windows

Clunky, poor rail contact and sticking on regular windows, sliding window in kitchen had handle come off during normal use and now can't open window at all, they look nice but apparently not engineered to last more than a few years, sad because now we have to spend thousands to replace our windows

Menards Jeld-Wen Premium windows were the best priced three-pane new construction models we could find in the Chicago area and the worst we've ever had. After special ordering two stock sizes, we had to wait weeks before they came in. One arrived with a bent and ripped full screen. Others had so much glue/caulk oozing out of their seams it took us a full day to clean them up. The double hungs wouldn't lock properly--bottom and top were too spread apart--and after going around and around through repeated phone calls, customer service finally sent us special plastic shims. Then the top sashes wouldn't open...we were told the jostling they'd get during shipping would often jam them. Even when we followed instructions and yanked them free, they never worked smoothly. These are truly the worst windows we have ever bought and we've tried used Andersens, Window World (twice) and Pro-Via.