Jeffree Star is listed under Cosmetics & Makeup.
Jeffree Star (jeffreestarcosmetics.com) has 542 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Shirley C.
Great make up but NO customer service. Will not order from them again. I placed 2 orders but received no confirmation email. They charged my card that day. A month later no package no response to email to get tracking number. They plainly state they take their time to respond and if you email more than one time your email is put at the bottom. I am going to contest the charges in my card!
Eva B.
Right off the bat,I was irritated it took so long for my order to ship. I placed it on April 28th,and it didn't ship until the cremated release. I contacted them to inquire on the order,and it was basically a automated excuse blaming covid. However.. when I finally got my package, it was put together like a beautiful gift. Every item I ordered is top quality,and I'm very happy with it. All and all,good things come to those who wait. If you can handle the painfully long wait time,it is most definitely worth it.
Crystal Aurora M.
I Bought a rainbow track jacket the other day that I'd been dying for since I saw in in jeffree & Shane's collabs, (I was too late on the track pants but oh well we know how that goes lol I'll wait for a restock) it arrived in record time (like 3 days from CA to SC) even through all this covid shipping nonsense. This product is everything I've dreamed of and more, it is beautiful, and comfortable! Even came with a photo from the cremated launch ❤ I'm beyond happy with this company and wish I could give them and Jeffree Star himself 10 stars!
Sterling W.
Horrible. All around. So disappointing.
Marion L.
This isn't really a review. I am writing to thank you for making my granddaughter smile again. She has be through a lot lately and suffers from depression and servere anxiety issues. I know you are an animal lover so you will understand. One of cats passed on sunday and she recieved her ider on monday to see her smile which is rare made me very happy. So thank you your products are great and she gets such pleasure from them I can't begin to tell you how much I appreciate it
Suga K.
I just received the Jeffree Star Shane Glossin’ lip gloss. It understandably took a bit to get here due to the slow on shipping. The problems is, while I was under the impression that it is supposed to smell like root beer, in reality is smells more like a Christmasy scented candle. Kinda let down
Aunt Tea G.
I own a lot of JSC products. My review on each: Bloodsugar- 5 stars! 1st Pallet I ever bought that was not a neutral brown pallet. It changed my world in my 40’s! Thirsty- 4.5 stars love the glitters! Conspiracy- 5 stars Love love love it. Mini-Controversy- 5 stars love it! Jawbreaker-4.5 stars A go to for every color Mini-breaker-5 stars love this one! Especially the lilacish pink, gold and purple. Bloodlust-3.5- A bit disappointed with this one for a few reasons: Not as blendible as the normal formula, but they are mostly the dark purples that I am having problems with and that’s normal. Some of the colors seem to fade quickly. They go on very pigmented, then fade. Still not upset I bought it! Still will use it. Velour liquid lip-4.5 stars. Great formula! Just wish that lipgloss didn’t automatically remove it! The gloss- 5 stars! Magic Star Setting Powder-5 stars. As someone with more mature skin, love this because there isn’t any creasing under my eyes! Magic Star concealer- 5 stars, hands down one of the best on the market! Velour lip liner-4 stars Androgyny and doll parts can tend to be a bit crumbly. Supreme frost highlight-5 stars Platinum Ice Highlight pallet- 4.5 stars. Love the colors, don’t love how chalky a couple of the colors become but they still look great! Skin Frost highlighter-5 stars! The only downfall is it is tends to break on me! I think it’s because it is such a big pan and I’m not the most careful person. Jeffree Star x Morphe pallet- 4 stars. Only morphe pallet I own. I would never buy it without his collab. Not crazy about the brand. JS + Morphe setting spray- 2 stars. Gets sticky in cap and sprays funny. Do not recommend. JS + Morphe brushes - 4 stars JS + Morphe sponges- 4 stars JSC Mirrors- 5 stars Makeup bags- 5 stars All accessories-5 stars My shipments have ALWAYS been super quick, aside from Conspiracy launch and the delay in shipping due to COVID. Those are the ONLY 2 times I have waited more that a few days for my items to arrive. Customer Service has always been really good anytime I have reached out to them. Love the brand- Will continue to support! Overall great quality products at decent price points.
Kac
It’s ridiculous to get get broken mirrors and palette you patiently waited OVER A MONTH FOR, then email customer service (as THEY request) wait weeks and hear nothing then email again STILL NOTHING! They say not to email more than once knowing it will be months if ever that you will hear from them.But people usually do after waiting weeks! NO WAY TO RUN A BUSINESS! He won’t last long treating people like that. He blames the virus yet beautylish who also sells his stuff managed to get their stuff out! I waited 5-6 days so a little longer as they are super fast normally but NOT OVER A MONTH! Jeffree Star Cosmetics always has issues with website and shipping delays. He always has excuses!! If you EVER SAY ANYTHING NEGATIVE ABOUT your experience ON TWITTER HE BLOCKS you! I kid you not! For someone so quick to attack others, he’s easily offended by something like, “sell a few BIRKIN BAGS AND hire a whole customer service team!” I guess I’ll be contacting my credit card company to file a claim since I don’t ever expect a response from JSC.
