We are a boutique tour operator specializing in custom tours to Europe since 2006. We have helped thousands of travelers enjoy seamless vacations with complete peace of mind.Imagine a multi-city European tour designed with your preferences in mind that runs like clockwork. You specify the dates, places you want to see, type of accommodations, and your interests.Our US-based travel advisors in conjunction with our European staff will prepare your tailored itinerary. We'll make any adjustments necessary until you're completely happy. You leave the hard work of the logistics and arrangements to us.
JayWay Travel (jaywaytravel.com) has 289 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
jaywaytravel.com
Website
jaywaytravel.com
Category
Activities & Tours
Location
New Rochelle, New York
Listed on Five Star Index
2026
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The company replied to 2% of reviews.
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Most recent review: October 2026.
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Jaywsy is the best travel company because they give you so much information and choices. Every city we went to they gave us a list of extra things we could do. They gave us choices of what activities we would do and the exact time and place we would be picked up and what we would see or do. We chose horeback riding, sea kayaking, hiking with a gu I de and a tour of each island. We went to 4 Greek islands by ferry or plane
This company is so organized and the people very helpful. I would recommend them and will use them in the future. The hotels were in the right locations, with views that were outstanding. Loved our trip and si happy I used Jayway Linda Patterson Ga.
LY
Lois Y.
Our recent 3 week tour to The Baltics…
Our recent 3 week tour to The Baltics and Finland was excellent. We were 2 couples, well travelled, and quickly discovered that JayWay are outstanding in their planning and execution of first class trips. We highly endorse and recommend JayWay.
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Sandy Poole V.
Second trip with JayWay....already planning the next one!
I am a repeat traveler with JayWay and could not be happier with their service. They are experts at designing an itinerary that perfectly suits your individual needs and preferences. Whether you are looking for adventurous excursions, cultural experiences, local cuisine, or a little of everything - JayWay can make it happen. Their local representatives are extremely professional and responsive. On my most recent trip to Italy they even handled check-ins and forwarded boarding passes for 2 domestic flights. All accommodations have been thoroughly vetted and there are options to suit any budget. They handle all the details so you can relax and enjoy your trip. HIGHLY RECOMMEND!
Response from JayWay TravelMay 29, 2025
Sandy, we're truly grateful for your continued trust in us! It’s wonderful to hear how much you value the personalized itineraries and support from our local teams. Knowing that we’ve helped make your travels smoother and more enjoyable really motivates us. We can’t wait to plan the next unforgettable journey with you!
AO
Arnel O.
A Trip of a Lifetime Made Effortless by JayWay Travel
In May of 2025, my wife and I, along with six of our close friends, embarked on a dream vacation to Italy, visiting Rome, Florence, and Venice. We chose JayWay Travel to help us plan this once-in-a-lifetime journey—and it turned out to be one of the best decisions we’ve ever made.
From the very beginning, the JayWay team impressed us. Our trip advisor worked closely with us to design a custom itinerary that not only matched our vision but also stayed within our budget. We were offered a curated selection of exceptional hotels and a range of private excursions and tours that made the planning process both exciting and stress-free.
Upon arrival in Rome, we were greeted by a personal driver who whisked us directly to our hotel—just the first of many thoughtful touches that made us feel truly taken care of. Transfers between cities were just as seamless. JayWay had everything arranged, from hotel pickups to train station drop-offs, allowing us to focus on enjoying our time together rather than worrying about logistics.
The excursions were another highlight. Every tour was private and included skip-the-line access to major attractions like the Colosseum, the Vatican, and several museums. We felt like VIPs every step of the way, avoiding the long lines and crowds that can often make travel stressful.
What truly set JayWay apart, however, was the exceptional support from our local representative. He was always available—no matter the time of day—to answer questions, offer local insights, and provide amazing dining recommendations. His presence gave us peace of mind and added a personal touch that elevated the entire experience.
This trip was unforgettable. Everything was expertly handled, allowing us to relax and fully immerse ourselves in the beauty and culture of Italy. I only wish JayWay Travel operated globally, because I would use them for every international trip going forward. If you're looking for a hassle-free, highly personalized travel experience, look no further than JayWay Travel. They truly deliver excellence every step of the way.
Response from JayWay TravelMay 29, 2025
Thank you so much for this incredible review! It truly means the world to our entire team to hear how special your trip to Italy was — and how we could play a part in making it so memorable for you and your friends.
It’s wonderful to know everything came together just as you imagined (and maybe even better!). We’re especially happy that your local rep was such a helpful presence — that personal care is something we take great pride in.
We’d absolutely love to help with your next adventure, wherever it may take you — and we’ll keep working to expand our destinations so you can count on us again in the future.
Grazie mille, and we hope to see you again soon!
ES
Ellen S.
Excellence in travel
We used Jayway to plan both our trip to Croatia and then to Spain and Portugal. Both trips were customized to our desires. They attended to every detail making the trip a wonderful experience. Accomodations were excellent, recommended tours were special, and the logistics of the trip were perfectly excuted. In a word, they were the BEST.
CG
Carrie G.
Absolutely the best
Absolutely the best, took care of every need, loved their app/guest page, was so useful for planning and using during our trip. I wish JayWay covered more than Europe!
JP
Jeanne P.
JayWay Travel ALL the Way!
I first used JayWay Travel in 2009 via Skype appointment for a Croatia booking and had a positive experience. JayWay Travel has a most unique method of connecting guests to a Country Host/Expert with a cellphone (early years)and NOW with a Travel eSIM, simply installed on a cellphone. No other company I'm aware of uses this method. BELIEVE me when I say you might think, "no, I won't use this" and then you do.
I just returned from 15 day France: Paris,Marseille, Nice and Lyon with a friend that saw the value of using JayWay Travel. We are both World Travelers and found a balance between tours and exploring on our own. We decided on a CUSTOMIZED trip using our own dates and destinations. Working with our JayWay Travel Advisor who quickly customized our package. It took less thann1 week to review an accept proposal. Then, all set until 30 days prior to hear from the France Expert.
A real Boutique Travel Experience!
We loved everything about our accommodations, tours and driver/guides. No worries about no shows when waiting for driver/guides to pickup at hotels or train stations. We used our provided GUEST PAGE for easy reference to other recommendations. I highly recommend and will HAPPILY use them again. THANK YOU JayWay Travel Team!
Jeanne and Kathleen
Arizona
JK
Jackie Koenig K.
Great Experience in Croatia and Slovenia with JayWay
I highly recommend JayWay Travel. Their team is excellent, fun, and knowledgeable. Our trip to Croatia and Slovenia was flawless - they provided great itineraries, and guides were fantastic. Not one problem. Our trip was amazing because of them.
Response from JayWay TravelMay 28, 2025
Thank you so much for your kind words, Jackie! We're thrilled to hear your trip to Croatia and Slovenia was amazing and seamless. It was a pleasure to plan it with you — we’d love to welcome you back for another adventure soon!