Marty S.
JayWay Travel
I have a credit with JayWay Travel (New Rochelle, NY). I sent JayWay an email on Aug 10, 2021 requesting a private tour package in Germany (guides, transportation & accommodation) for three days in September. Their response was to decline my request, indicating "Our packages have a 5 night minimum and we also only offer packages with hotels included." I could not find any documentation about JayWay's "5 night minimum" in any documentation that I received from them or in their published Terms and Conditions. I feel that the credit that JayWay Travel agreed to provide is a bait and switch strategy.