JaredReviews of jared.com

Bought a ring .$5800. Had to be sized. Went to pick up and employee eating a banana while helping me. Received ring no box no bag just handed to me. Very uncaring unprofessional attitude. Wont be back. Store in ft worth

Terrible online shopping experience with this company. I ordered a couples ring for my wife in rose gold and it came to the house in yellow gold. They got everything else perfect but how do you mess up the easiest part of putting a ring together, what kind of gold it is? I sent the ring back and got my money back. DO NOT go to Jared, run FAR, FAR away from Jared!

This is concerning only one salesman although there are other issue's that could be addressed when it comes down to making you feel welcomed to shop in the store. There is one man that will run you down in the store when you first come in the door. Its not hello may i help you? Its what do you need and do you have an appointment? As you respond he gets in front of you blocking you from where your going making you feel like your not welcome unless we know what you want. I frown on this because what happen to the days you could look around freely until something catch your eye and you decide you want to purchase? I am going to inform Corporate and there Vender's too, they should know the type of service we get as a consumer in this store. Again its not all of the employees, only one that is worse than the others.

Could not be more disappointed! The 'jewelers' completely ruined my wife's new ring. They totally disregarded everything documented in the instructions on fitting the enhancer to her engagement ring. I cannot believe how reckless and thoughtless these people are to destroy valuable merchandise like this and expect the customer to accept the results. Will NEVER make the mistake of trusting Jared again.

Just went to Jared in Orlando, Millennia. I had jeans and a baseball cap on. I walked around 15 minutes with a showroom of sales reps there. No one asked me if they could help me. A man walked in with a suit on and 2 people ran to assist him. Lol. I had to take pictures of the rings I was interested in and will look on line to purchase!

Jared does not care. Has terrible service and customer relations. They are such crooks. Do your self a favor stay far away from this place. Especially Hal at the County Line location. Absolutely no integrity. Greg Kennedy 303-710-1417.

Just purchased a Valentines gift for my wife at the Jared’s in Kennesaw. The customer service was great! Rhea was my salesperson and was very helpful by showing me a variety of styles while staying within my budget. Customer service is top notch and is not lost on Jared’s. I’ll return for our 40th anniversary later this year.

Be careful with what you are buying there. Lots of mistakes and the quality of diamonds is not what you think. I went in to purchase diamond earrings for my daughter. After looking at a few different styles we elected to purchase a 1/2 carat pair. The background of the earrings are set in a silver shiny background making it hard to see the difference in sizes and quality. When I got home and opened the earrings the sizes were visibly very different. I went back into the store to return them or exchange them and spoke with the general manager of the store and my sales guy. They tell me they cannot refund my cash back only a corporate check will be mailed. They also offered to order in another pair and exchange them since they said they dont have any in the same size or quality in the that store. I asked to look at the case again and they said sure. Well, low and behold there is another 1/2 they same size and same price as what I bought. I asked to look at them and the salesman said these were actually better "colorless" stones. I toko a close look and saw 2 big black spots with my eyes, not even a mag glass. He looked also and agreed. He then said to what and they will order in a couple for me to check. Lots of apologies, lots of saying they want me to be happy but truly nothing to compensate my time and effort. Be careful dealing with this company. Nice people to get you to trust them but truly I feel like I got ripped off. Lets see how they "make me happy" next time I go in. I doubt they will do anything to wow me. Just offer me another overpriced set of earrings. Very very disappointed as my first time visiting that store.