Learn how to play acoustic and electric guitar with online lessons from JamPlay.com. Learn from the convenience of your own home with our affordable lessons.
JamPlay.com (jamplay.com) has 284 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Website
jamplay.com
Category
Music & Instruments
Location
Beavercreek, Ohio
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 8% of reviews.
Latest
Most recent review: April 2024.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Jamplay is truly an incredible forum and is very fun to do. Learning and pleasure combined is wonderful. Something offered for any skill level, fantastic and dedicated teachers, knowledgeable and accessible. What's not to love? Check it out!! You won't be disappointed. I spent two hours last night going over scales with a wide range of backing tracks and had a great time doing it. Cutting edge technology!!
Mary
CM
Corrado M.
I bought a one year subscriction last…
I bought a one year subscriction last 27 april but, after few days I realized it was not for me, so I asked them I want to excercise 30days money back option.
Over the course of last 7 days, I sent them 5 e-mail. No answer.
Yesterday a friend of mine sent them an email asking about 30days money back for a new customer. They answered her very quickly: "all you need to do to take advantage of our 30-day Money Back Guarantee is contact us here within 30 days of your purchase".
So.., why don't they answer me.....??? Since now, a very bad experience for me!!!
Response from JamPlay.comMay 17, 2018
Hello Corrado,
Thanks for leaving us your feedback. I'm incredibly sorry to hear you are having such a frustrating experience.
I asked our customer service manager Bradley Conway what is going on, and he searched and was not able to find e-mails from the name "Corrado Mazone." My guess is some sort of e-mail filtering is happening on one of our ends. We normally respond to tickets in a matter of ours if sent to [email protected] or sent in through the live chat system on jamplay.com.
I will ask Bradley to look up your account and give you your 30 day money back guarantee. In the event that he is not able to locate your account, I would ask that you please personally e-mail me your pertinent information to [email protected].
Please let me know if there is anything further I can do for you.
KE
Kendall E.
I've just started with JamPlay
I've just started with JamPlay, and on Day One, I've learned several things that I didn't know or comprehend, while beginning to play guitar. I'm gonna stick with it this time !!!
QO
qosfc1919
Great for guitar, not great for bass.
I had a one year subscription with Jamplay and found the lesson materials to be very good. The reason for only 3 stars is that I play bass, mostly, but also guitar.
In order to get access to both bass and guitar lessons requires two separate subscriptions which is just ridiculous.
Besides, there are loads and loads of guitar resources but not much for bass.
E.G. guitar subscribers get heaps of jam tracks, bass subscribers get a few jam tracks.
If you are a guitar player I would definitely recommend Jamplay, but if you play bass, or both guitar and bass, look elsewhere where one subscription gives you access to lessons for both.
ES
Eddie S.
1 star switched to 5 Jamplay is professional.
Jamplay charged my card for the last 7 months and i didnt know it but after getting in touch they refunded me 3 months and gave me 4 months free credit so what can i say Im happy. I just gotta make super sure they dont charge me anymore when im not purposly signed up. This was a 1 star review switched to 5 stars for jamplays fast and professional dealings, I mean they refunded everything they could,or at least they said they did i have to verify the funds coming back to my account still, but they were super nice about it in the personalized email they sent me.
BL
Banjo L.
An update to my last review which …
An update to my last review which wasn't the best review due to problems with the 'bundles' mainly. Up until the weekend I had daily contact from jamplay who were explaining everything well and trying to find a solution for me regarding the bundle which will now cost me more money!!!! Huh. I only have an iPhone and do not have enough memory on phone to use the bundle and still use my phone for work etc etc. Am I the only guitarist in the world with an iPhone but no desktop computer? I can't find anything that explains this on the sales pitch? Hopefully I will get an answer today regarding the blues bundle which is actually the reason I went with jamplay instead of others. The online lessons on the website are absolutely fantastic though. I'm really impressed!!!!! I am using Will Ripley. Brilliant! I've gone 'back to basics' doing phase one as I've self taught myself to play a little bit of guitar wrong! Will gets you playing riffs straight away! You're learning and building up finger strength right hand technique and just enough theory whilst having fun. The content and lessons on the site is phenomenal! Just need more hours in the day. The jamplay guitar tuner doesn't work on my iPhone 6? Not sure why? I've had to down load another app to use alongside g force. I also have to use the main website as the jamplay app doesn't work on my iPhone 6, it just won't let me log in? I'll update my review when I hear back about the bundle. I real hope I do! I want to keep my subscription with jamplay and keep Will as a teacher. They have said they will give me my money back if I want. Standby for update.
PU
Purple
Purple
This is my second year subscribing to JamPlay. I have been very impressed with the quality and variety JamPlay offers. Along with hours of work, I can definitely credit JamPlay for the significant improvement in my guitar playing. I like the structure of the lessons, and the absence of 'holes' or glossed over material in the learning process. I also really like the JamPlay culture -- warm, friendly, honoring, guitar loving, appropriate, versatile, not just out for your money. I will admit, the price can seem steep at first, but it is significantly less expensive than an in person teacher. In addition, you can study what and when you want and (although I have never personally done it) you can get teacher feedback. Due to my own personal growth and experience studying guitar with JamPlay, I would definitely recommend it to anyone looking for an online guitar teacher.
TT
Tom T.
Not too Late
I started taking guitar lessons when I was about 12 years old,broke my finger playing football with my brother and lost interest in playing. Jump ahead some 40 years ahead and here I am. I got a Squier starter pack for Christmas a few years ago and started playing,trying to teach myself to play was harder than I thought,getting stuck on something ,getting aggravated. I looked online at some lesson sites but something was missing,I was on one site and the instructor said Jamplay was pretty good. I took the free trial and then signed up for the 3 month membership. I gotta say, I've learned more in the two months since I've been a member than I have in the 3 or 4 years since I've started playing. The amount of lessons here seems endless, you cannot not learn to play here. What I like is, one teacher might not cover something you're looking for but another one will The interactive resources is great too, live lessons,chat room,ask a teacher. The price is right too,taking lessons at a music store can be quite expensive at $15.00 to $20.00 for a half hour 3 or 4 times a month Playing the guitar has been a life long dream, if you're young don't put it off, you'll regret it later on. As Frank Marino sang " Some people claim it's too late,what they're saying is they're really just afraid." Jamplay is a great place to start,don't wait untill you're 58 and have arthritis.