Learn how to play acoustic and electric guitar with online lessons from JamPlay.com. Learn from the convenience of your own home with our affordable lessons.
JamPlay.com (jamplay.com) has 284 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Website
jamplay.com
Category
Music & Instruments
Location
Beavercreek, Ohio
Listed on Five Star Index
2026
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The company replied to 8% of reviews.
Latest
Most recent review: April 2024.
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The content is a great value, but the navigation is disastrous.
I recently took advantage of their Black Friday sale and signed up for a year (about $8/month). For that price, the sheer volume of content is absolutely a bargain. However, the interface and navigation is just atrocious. Absolute train wreck. Nothing is interconnected or organized in intuitive ways, necessitating an inordinate amount of jumping around and searching for what you need. I'm not going to complain too much, for the money I spent, and I feel that I'll get good use out of the service, but if I'd paid full price I'd be reconsidering my purchase. If the wealth of content were interconnected and clickable, as one would expect in 2021, I'd be giving 5 stars rather than 3. Please overhaul your website and user interface, JamPlay. - Hart
FR
Fredrik
Good content, bad site.
The good:
* Lessons/courses are generally very good and there's a lot of them, for a wide variety of skill sets and genres.
* Daily live sessions / open discussions. Several teachers streaming and taking questions every day. I really appreciate this!
* It's nice to have predictable paths to follow, compared to browsing randomly for free stuff here and there. (Nothing unique for JamPlay, though, this applies to any structured course.)
The not so good:
* Functionality is in need of a big overhaul. For example, there's a bunch of "tools" - metronome, tuner, etc. - that are no longer working due to being flash based. Flash is discontinued, something that most are aware of but JamPlay apparently not. Or maybe they don't care.
* The site design looks like something from 1998. It doesn't just look bad - it's hard to navigate and understand. If you want me to pay for a service instead of browsing elsewhere for free stuff, maybe you should make sure that the experience is a pleasant one. Re-design your site. It's 2021.
* Stop trying to sell so hard!
* I feel like JamPlay is more interested in my money than my learning process. The site's old, a lot of courses are old, things are not working, etc - but hey, people are still paying so let's just run this thing for as long as possible.
Overall impression:
* Worth it for the course material and the live sessions, but JamPlay could be so much better.
* Make sure you don't pay full price (there's pretty much always a "sale" going on, which is annoying in itself).
* Are there better options out there? I don't know. I would hope so! But as long as you know why you're joining up, and the downsides, you might very well be a satisfied customer. I'm not really dissatisfied - just annoyed.
NS
NSVD
good lessons & material, bad billing & account management
updated review on 2/2/21. Jamplay lessons are well done, useful and cover pretty much whatever you want/need to learn. You must be self-motivated and disciplined to make full use of the material. Jamplay has some issues regarding billing and account management. They were responsive to the issues I had regarding canceling my account and billing. If it wasn't for those issues would be more stars.
previous review: [had a membership in 2019 & 2020 membership was cancelled. (both Bass and Guitar programs in 2020).
I was sent an email saying that the membership was going to expire (it runs till the end of the subscription period even when cancelled which is pretty standard and reasonable). I did NOT go to the Jamplay site and renew either membership, but I was charged for a renewal on both memberships. I have contacted Jamplay through their site (it's Sunday) and will update this as appropriate depending on their response. There Does Not Seem To Be A Way to Delete Your Payment Info...
So I just tried to "re-cancell" the accounts and despite several attempts the guitar subscription still shows as active. The bass subscription shows canceled though...]
DW
Dr W.
Its great but...
When you get into the site, what you get for the price is very good, the lessons are extensive and cover all you could want, some of the issues are that some of the lessons at least those I've tried are very short clips perhaps a few minutes long, there is a bit of discussion but really its just showing you what to do not a lot of troubleshooting or real handy advice.
The worst bit of the site is definitely the layout when you log in its impossible to find anything properly on the first page, when you find the main menu it gets better but the login space is just a racket. they try and sell you an upgrade for everything all of the time and it completely ruins it.
Response from JamPlay.comJul 15, 2020
Hey! Thank you for the thoughtful feedback.
I did just want to leave a note that you don't have to go through the account page every time you login. That should only be on the first login to the site. If you go directly to https://members.jamplay.com to login you can go past the account management page, which I believe is what you are seeing based on your description.
I hope this helps! Jeff
MW
Michael W.
Just started today but find navigation…
Just started today but find navigation to next lesson not smooth. Find lesson I just went through popping up instead of advancing to next in sequence. Also, I wanted to skip the first few lessons since I was a bit more advanced ( not too advanced but somewhat) but site made this difficult. But I did like instructors teaching style.
QO
qosfc1919
Great for guitar, not great for bass.
I had a one year subscription with Jamplay and found the lesson materials to be very good. The reason for only 3 stars is that I play bass, mostly, but also guitar.
In order to get access to both bass and guitar lessons requires two separate subscriptions which is just ridiculous.
Besides, there are loads and loads of guitar resources but not much for bass.
E.G. guitar subscribers get heaps of jam tracks, bass subscribers get a few jam tracks.
If you are a guitar player I would definitely recommend Jamplay, but if you play bass, or both guitar and bass, look elsewhere where one subscription gives you access to lessons for both.
BL
Banjo L.
An update to my last review which …
An update to my last review which wasn't the best review due to problems with the 'bundles' mainly. Up until the weekend I had daily contact from jamplay who were explaining everything well and trying to find a solution for me regarding the bundle which will now cost me more money!!!! Huh. I only have an iPhone and do not have enough memory on phone to use the bundle and still use my phone for work etc etc. Am I the only guitarist in the world with an iPhone but no desktop computer? I can't find anything that explains this on the sales pitch? Hopefully I will get an answer today regarding the blues bundle which is actually the reason I went with jamplay instead of others. The online lessons on the website are absolutely fantastic though. I'm really impressed!!!!! I am using Will Ripley. Brilliant! I've gone 'back to basics' doing phase one as I've self taught myself to play a little bit of guitar wrong! Will gets you playing riffs straight away! You're learning and building up finger strength right hand technique and just enough theory whilst having fun. The content and lessons on the site is phenomenal! Just need more hours in the day. The jamplay guitar tuner doesn't work on my iPhone 6? Not sure why? I've had to down load another app to use alongside g force. I also have to use the main website as the jamplay app doesn't work on my iPhone 6, it just won't let me log in? I'll update my review when I hear back about the bundle. I real hope I do! I want to keep my subscription with jamplay and keep Will as a teacher. They have said they will give me my money back if I want. Standby for update.
RB
Roberto B.
Il materiale sul sito è molto buono ma …
Il materiale sul sito è molto buono ma manca un programma di studio completo. Servirebbero delle linee guida da seguire per far si che ci si possa creare uno schema di studio (parte teorica, tecnica, fraseggio, improvvisazione, studio di stili ecc) da poter segure in funzione del tempo che si può dedicare allo studio della chitarra. Mi sarei aspettato una sorta di scuola on line ma è solo una raccolata di tante informazioni.