JALIZAReviews of jaliza.com

I love both if my Braid Wigs I purchased from Jaliza. My orders did not take long to arrive. They were nicely packaged. The quality of my wigs are great, the hair is beautiful. I love my wigs.

The wig is just as it appears. Looks very natural and full. The hair is great quality. I have wore mine yet and I can’t wait to do so. Please don’t miss out on this one called Michelle. Thank you!

The company Jaliza customer service is great. They work with you to accommodate your needs. I greatly appreciate this company. Although, the Michelle wig wasn't for me. It was too full, which made the wig look wiggy. I also experienced shedding, I cannot wear a wig that sheds. I was going to wear this wig on vacation, because of the shedding and fullness of the wig I uninstalled the wig. ☹️

Their customer service is exceptional. They are a trusted vendor who backs up what their policy states. The recent wig I purchased was not a good fit for me and I needed to return it. Their response to my request to return the wig was quick and agreeable. They demonstrate quality in products they sell and customer satisfaction.

I have been wearing braid wigs for a year now and saw an ad for Jaliza on a site and decided to order one. The shipping was quick and the packaging included a band for placement. The wig is super comfortable, natural looking and lightweight. I forget that I have it on! I highly recommend these wigs. And plan to buy more. I don't even wear my other braid wigs now, because these are so comfortable!

☆☆☆UPDATE☆☆☆ 05/26/2026 After being in communications with JALIZA for the past 2 weeks I have received my FULL refund...Apparently there was a glitch or something that was preventing the response emails from the company from reaching my inbox.. We were finally able to communicate thru Instagram after a few tries. The company did provide proof of the many emails they sent out trying to reach me in response to my original request for a refund..I must say they did go above and beyond in getting this matter rectified as expeditiously as possible..They were in constant contact with me making sure everything was going smoothly on my end. I have updated my rating because it truly would be unfair to give them that original rating based on technical difficulties that were beyond their control..Customer Service does in fact respond right away and yes I definitely would order again. THANK YOU JALIZA. Original Post below. I RECEIEVED MY WIG LATER THAN THE TIME IT WAS SUPPOSED TO ARRIVE SO I NEED TO RETURN IT! I BROUGHT AS A GIFT FOR MY DAUGHTER HOWEVER SHE CANNOT USE IT. I IMMEDIATELY REACHED OUT VIA EMAIL TO JALIZA SUPPORT TO INITIATE A RETURN AND THEY HAVE NOT RESPONDED AT ALL. THE TELEPHONE NUMBER LISTED IS NOT IN SERVICE.. I PAID ALMOST $200 FOR THE WIG AND I BELIEVE THEY DO NOT WANT TO RETURN MY MONEY. BEWARE LADIES.IT HAS BEEN OVER A WEEK AND STILL NO RESPONSE. THEY WILL BE NICE UNTIL YOU NEED TO DO A RETURN. NEVER AGAIN!!

My hair came in a timely manner,the packaging was great along with my it looks so natural looking, I am very happy with my purchase, Thanks again for excellent customer service...

I just love my new braids. It use to take hours to get my hair braided. This is a miracle I love this. Will be traveling and making sure people see this beauty.