Patrice D.
Great wigs looks like it’s coming from…
Great wigs looks like it’s coming from the scalp! Great customer service too!

JALIZA is a wig & hair brand designed for women who love the look of trendy braids. Our braided wigs offer trendy, classy styles that are perfect for everyday wear, vacations and braid lovers who want a protective style. With prices ranging from $100 to $300, our braided wigs offer a budget-friendly alternative to traditional braiding services that can cost $300 to $600 and up. Installation takes less than 15 minutes, saving you time and hassle. Plus, wearing JALIZA wigs helps protect your natural hair and supports healthy growth by reducing daily styling and damage. With JALIZA, you get beautiful, low-maintenance braids without the wait.
JALIZA (jaliza.com) has 167 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Patrice D.
Great wigs looks like it’s coming from the scalp! Great customer service too!
Marsha M.
If I could give them 10 stars, I will give them 10 stars. They provided me a picture showing that my package was delivered. Unfortunately, we have things called thieves that are porch pirates. Once I explain to them that I did not receive my purchase they were more than willing to give me another one. They did not have to do that. I could have just lost my money and been stuck paying for something I did not get but after great service recovery and good customer service they deserve more than five stars again I want to say thank you and much appreciated
Shon H.
Thank you!!! This is NOT a scam!
Response from JALIZAAug 3, 2026
Hi Shon, Seeing a package marked "delivered" when your doorstep is completely empty is infuriating, and feeling like your messages dropped into a black hole makes it ten times worse. I completely understand why you feel burned right now. Here is the straight truth from our end, we searched our order system using the name on this review, but no matching order popped up. That usually means the order was placed under a different name or email, there was a major carrier tracking mix-up, or a technical glitch blocked your emails from reaching us. We do not leave people hanging, and we definitely do not take anyone's money without delivering. We want to figure out what happened and fix this for you today. Please send an email directly to [email protected] with your shipping address, alternative email, or order number if you have it. As soon as your email comes through, our team will track down the package or make it right immediately. You paid for a wig you were excited to wear, and we intend to get it to you. Best, JALIZA
Crystal B.
I’ve purchased about five wigs from this company, and I can honestly say they’ve exceeded my expectations every time\. The lace is unlike any other I’ve tried, the quality is outstanding, and my orders consistently arrive within 3–5 days\. Their customer service is exceptional. Whenever I’ve had a question or needed an exchange, they’ve responded—often within 30 minutes, and have always been helpful and professional.No one asked me to leave this review. In fact, I requested the link because I wanted to share my experience. This is my honest, 100% genuine review, and I’ll definitely continue shopping with them.
Ledell J.
I ordered the Boho Swiss 14" Full Lace and absolutely love it!!!!!!!!!!!!!!!!!!!!
They S.
If I could give it a 0 I would! It's been no communication with the delivery updates then when I checked my email it said delivered... Delivered to who?? Better yet who delivered it??? Almost $300 for a wig that I didn't get why hell no either resend my wig or refund my money. Or I will keep writing a bad review because this is bull shit. Been waiting for this hair and y'all playing in my face! Don't order nothing from these scammers. Never had a problem with anyone I bought a wig from and here y'all go with this...IF I WANTED TO WAIST MY MONEY I WOULD HAVE FOUND A BETTER WAY TO DO SO!!!!!
Response from JALIZAJul 29, 2026
Hi there, Seeing a $300 order marked "delivered" when you are standing there with empty hands is alarming. You spent good money, you were waiting on your hair, and right now you feel ripped off. We would be furious too. We want to fix this right now, but TrustPilot display names do not show us your order number or email address for privacy reasons. Because of that, we cannot pull up your tracking file directly from this review. Here is how we make this right immediately: Email us directly: Send a quick note to our customer support email with the subject line "MISSING ORDER" and your full name. We handle the heavy lifting: We will instantly check the carrier details, delivery coordinates, and proof of drop-off. The Guarantee: If the carrier lost or misdelivered your package, we will either resend your wig immediately. You are not out $300, and we are not playing games with your money. Please email us right now so a real person on our team can pull up your file and solve this today. Best, JALIZA
Titi
FINALLY - I have the Jaliza Wig I've been wanting for a year IN MY HAND. I ordered the Michelle Bora Bora Wig and the Kiki wig both in chocolate brown. I have to tell you the quality is amazing. It's so wonderful that Jaliza offers different size wig caps. I ordered an XS for my little baby head and it fits perfect! I mean that's half the battle not feeling like you have to secure your wig. The color of the hair is rich and beautiful and you can do so much to the unit adding a hint of different color curly pieces or gold beads. I had to order two more units after I received these two. I highly recommend Jaliza. Their customer service has also gone above and beyond to accommodate my requests and be helpful.
melody J.
I absolutely love my Jaliza wig! It is very lightweight, beautiful, and looks incredibly realistic. Everywhere I went, people asked if it was my real hair. The braided style is gorgeous, neat, and very natural-looking. I've worn it for quite a while, washed it several times, and put it right back on. It has held up wonderfully and still looks great. One of the things I love most is how convenient it is, especially during hot flashes. I can easily take it off at night and put it back on during the day without any hassle. This wig has been a great investment for me. It's comfortable, stylish, easy to maintain, and gives me a polished look in minutes. If you're looking for a beautiful braided wig that is realistic, lightweight, and long-lasting, I highly recommend the Jaliza wig! ❤️