Jackson HewittReviews of jacksonhewitt.com

Another great tax year thank you Mrs. Emma, thank you for all you do… And always look forward to seeing you every year with you I have no worries about anything and always on time…

Mandy Best at your Mobile highway location was very helpful. She went above and beyond to help with problem I was having.

I had an amazing experience with Venessa at Jackson Hewitt. She is incredibly helpful, caring, and patient. Venessa explains everything in a very detailed and easy-to-understand way, which really helped take the stress out of doing my taxes. She makes sure you fully understand what’s going on and never rushes you. What I appreciated most is that she truly cares—she always says if you think of something later or find another document, just bring it in and we can talk about it and fix it. That kind of reassurance means a lot. You can tell she genuinely wants to help and make sure everything is done right. I highly recommend asking for Venessa if you want someone knowledgeable, thorough, and kind helping you with your taxes.

The tax preparer was full of knowledge. this is my second-year filling here and I will be back next year.

Ms Jaclyn Floyd is a great tax professional, she fast and friendly , the office is always clean and it is always a pleasure to visit the church point location . I’ll be referring my friends Thanks- Larenz smith

Church point Jackson Hewitt was the greatest experience like it has been for the last few years ! Always friendly and clean building! Ms Jaclyn Floyd is always a pleasure to work with she’s the best tax pro around

SHARON of the Lansing, Michigan office is a liar, doesn't return calls and her boss is incompetent. SHARON likes to brag about how knowledgeable she is and how great her customer service is but my trust return was filed two months late, she lied about it and said an extension had been filed, did not return any of my phone calls and I did not get the return done until I filed a complaint with their corporate office fraud dept. I just received notice from the IRS that I owe more money because of late filing. USE THE LANSING OFFICE AT YOUR OWN RISK.

First time using them and the last. Went in the resolve a state tax issue and it wasn’t even sent in after we were told your all set. I don’t even think the form was filled out. She altered the fed 1040 that I originally sent in and her form was incorrect. Had to go in to get it straightened out a second time was told we were good, month later got another letter from the state saying they were still waiting to receive our tax return. Called them up and they tell us we need to send it in ourself, we were under the impression they filed it electronically, we did an electronic signature. Not to mention a letter from the IRS wanting to making sure that there wasn’t a scam going on. A simple issue became a stressful ordeal.