田口英昭
I will never use them again
They could not ship properly, could not return correct answers to my inquiries, and after almost two months, the jacket I received was a piece of trash that did not even resemble the sample photo.
Free shipping. Free returns. All the time. Shop online for leather jackets , winter coats , halloween costumes , trench coats and much more.
JacketsThreads (jacketsthreads.com) has 90 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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90 approved reviews, newest moderated first
田口英昭
They could not ship properly, could not return correct answers to my inquiries, and after almost two months, the jacket I received was a piece of trash that did not even resemble the sample photo.
Josiah L.
Love the finished product! Perfect fit and love the look. Delivery time is long but to me it was worth the wait. Please just be more realistic with the delivery time.
David A.
After waiting 2 months for it to arrive from Pakistan I was shocked to how awful the jacket was. Advertised as real leather and item received was the cheapest plastic faux leather I have ever seen. The patches had been ironed on with the backing still on the edges leaving a patchy white outline. £160 paid for something I would think twice about paying £30 for. Refund received but that was after having to pay £30 to post back. Avoid at all costs!
ian H.
Absolutely awful. Ordered a billionaire boys jacket for my son on the 21st January for his 21st on the 10th February. This did not come in time, not even shipped. Got back in touch with them to ask what was happening and got asked what was wrong with the product.......I hadn't received it, this is on the 8th March. Do not order off this site unless you want to be disappointed!!!🤬🤬🤬🤬
Genesis C.
Scam site don’t buy anything from this website they don’t have a customer service phone number and won’t provide you a tracking number or even timely advice on when your refund will return to your account DO NOT BUY ANYTHING from this company you have been warned
Quentin /.
Buyers beware... I ordered a Champion jacket from this company in December and still haven't received my purchase as of January 30th 2024!!! Customer service is none existing. I keep having to reach out to them regarding my purchase and all I get is an excuse regarding my order asking for additional days to ship. This is a SCAM!!! Had to place a claim with my financial institution to get my money back. Don't waste your time or money. You've been warned!!!
Response from JacketsThreadsJan 31, 2024
We sincerely apologize for any inconvenience you've experienced with your Champion jacket order. We understand the frustration caused by the delay in receiving your purchase, and we genuinely regret any negative impact on your shopping experience. Upon reviewing your case, we acknowledge that the item was indeed ready for shipment, and we even provided you with a picture of the product via email. However, we recognize that our communication regarding the delay did not meet your expectations. We take full responsibility for any lapses in our customer service and are committed to improving our processes to prevent similar incidents in the future. We are genuinely sorry that you had to resort to initiating a claim with your financial institution to resolve the matter. This is certainly not the level of service we aim to provide, and we appreciate your feedback as it highlights areas where we need to enhance our operations. If you are willing to give us another chance, we would be more than happy to provide you with a discount on your next order as a gesture of goodwill. Your satisfaction is our priority, and we hope to have the opportunity to regain your trust. Once again, we apologize for the inconvenience caused, and we appreciate your understanding. Sincerely, Maria Customer support
FRANKIE C.
Just got a update they said it’s genuine cow hide leather there was a misunderstanding I’m guessing they have 1 person doing emails had a family tragedy changing my review because I got the answers I wanted just will be back to repost this review when I receive my leather jacket.
Brandon B.
I ordered a Cincinnati Reds Varsity Jacket. It looks nice for a cheap jacket but overall the quality is not premium in any way and there is false advertising on the Jacketsthreads website. Some of the pictures do not match up with the product I received. The main patch at the top of the back that says Reds is completely different than what is pictured. In the pictures this patch is presented as a thick, luxurious, carpeted patch that is stitched on. In reality you receive an extremely thin patch that says Reds. A couple of the other patches on the jacket are presented the same way on the website but you guessed it, upon arrival they are thin and cheap. The website also states the jacket has genuine leather sleeves. This is absolutely not true. It is cheap pleather. The jacket also has several places on the interior, the quilted liner, where it was not sewn properly and threads are either hanging out or just not sewn properly in general. The zipper was also applied on the wrong side but is still functional. It’s a decent cheap jacket overall but it is not premium in any way. There is nothing premium about it. Be wary of the pictures presented on the website because in person, it does not match up. I will not use Jacketsthreads ever again.