Maria
Excellent service
Excellent service, very quick on email.. above all the jacket I ordered is fantastic, great quality.. very happy.
Free shipping. Free returns. All the time. Shop online for leather jackets , winter coats , halloween costumes , trench coats and much more.
JacketsThreads (jacketsthreads.com) has 90 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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90 approved reviews, newest moderated first
Maria
Excellent service, very quick on email.. above all the jacket I ordered is fantastic, great quality.. very happy.
JOSHUA F.
I had expected a possible delivery time of 2 months and instead received the exact leather jacket I ordered in the correct size and material in 19 days. I was initially concerned at not receiving a tracking number and hoped for the best, this being my first item purchased through Jacketsthreads. They more than met my expectations and in fact provided above average, exceptional service.
Reece P.
Staff were very helpful after a delay in my order ensuring that it arrived promptly and an alternative option was available, the quality of the jacket is superb
Alfred L.
I would like to give jacket threads a 5 star rating for their customer service as excellent and having great quality products. I am a very happy customer. Thank u for the amazing Star Wars jacket I am very happy Al Lombardi
Briain
Website says 3 to 4 weeks to ship. It been over 3 months, no delivery date. They pushed back the delivery date two different times I Had to cancel the order, called several times to be left on voicemail.Customer service is abysmal.
Christina L.
DO NOT ORDER FROM JACKETSTHREADS. You will be wasting your money and you will be waiting months to get your item. If I could give them zero stars, I would. Order took two months to get, and they finally only shipped it after I disputed the charge with my bank. They sent me email after email guaranteeing that items would arrive on a certain day. Those guarantees never came true. I asked for multiple refunds which were not granted. They told me that they had shipped the package and then they told me that they put the package on hold because I was gonna dispute it with my bank. It goes on and on. Do yourself a major favor and find any place to order what you are looking for. I wouldn’t recommend Jacketsthreads to my worst enemy. I wish I had found the reviews ahead of mine before I ordered.
Customer
It's all been a right mess up with fedex but a good company restored itself by sending another out by dx instead and only charging the shipping fee thanks for restoring it £56 down because fedex are thief's
Joyce M.
Was supposed to get a Harley Davidson Jacket, and got a jacket that looks like it was made at home. Terrible sewing and made 2 sizes too small. Not real denim looks more like a shirt and not a Jacket. Very thin material. Very cheaply made. Not happy at all.