AppleReviews of itunes.com

Sehr Bedienungsfreundlich, kann man 0 meckern

I subscribed to a popular newspaper digitally. They are not to blame for this at all. I had a direct debit with the newspaper. iTunes additionally took 15 payments out of my account, so I was paying twice. As the amount was one I expected I didn’t notice this. When I did they asked me to prove the payments with a bank statement which I did. They then refused to give me a full refund or explain how the error happened. They gave me a partial refund. My gripe is that I never entered into an agreement with them . They just took my money as I had an iTunes account. Fair enough it was a mistake, but not to refund it is criminal. The newspaper refunded the difference,but I am still concerned that itunes can do this.

Man kan ALDRIG få det til at fungere på itunes store, når man en sjælden gang gerne vil købe en sang eller leje en film. Det er en helt forfærdelig oplevelse, og så frustrerende. Intet fungerer. Man skal logge ind titusind gange mens man er på siden, og man kan ikke få lov til at opdatere sine konto- eller kortoplysninger. Det er så ringe. Er helt perpleks over at så stort et firma laver så dårlig en hjemmeside/app til deres kunder.

Very horrible customer service I’m switching over to Samsung sick of Apple and ITunes

Apple disabled one of my icloud accounts and does not know how to reset it while also being caught in a lie via email by letting me know they fastidiously made a phone call to me and I was sitting with the phone in my hand. I lost about 1000$ eotyh of apps they could not trouble shoot or fix They have also dishonestly took bogus and duplicate charges to my account for no reason? I have bought my last Apple product. They have a very unethical way of doing business. Yah I know, not Apple right? Yes spple crooks!

Bra film och musik shop, Enkel spelar och samlat bibliotek. Någon gång som jag och support missförstått varandra men i övrig har jag alltid fått den hjälp dem kunnat stå till tjänst med vid tillfället. Enda jag saknar är att kunna handla filmer och musik som endast verkar finnas tillgängligt för Amerikanska shoppen och inte den Europeiska. Vilket ställer till med besvär. Men har kunnat vända mig till google och ordna upp dessa på annat håll. men inte alltid detta går, så då kan man undra hur man skall göra? men ingenting personligt här inte :)

Always quick correspondence and helpful customer service. Refunded me promptly when I accidentally agreed to a dreadfully expensive subscription.

In theory, iTunes offers an incredible selection of music, but only at 256Kbps which is significantly lower sound quality than what you would find on a CD. Until iTunes offer Lossless quality music, equal to CD quality, there is no point in making any future purchases. Currently, it is also cheaper for me to buy the CD, rip it at Lossless quality, and then sell the CD on. Movies and TV shows, even when purchased at HD quality, have a similar quality problem vs. what you would find on Blu Ray. Having the convenience of downloading your music, TV or movies is definitely an advantage, but why settle for lower audio or visual quality?