iTripReviews of itrip.net

They completely changed my negative review of their property to five stars. These folks are the worst. Stay far away. You can't trust anything they write. The property was rundown and there is nobody local to answer anything.I have rented in this location for 30+ years with only good management companies. These people are dishonest to the max!

Stay away from this company. Renting from them has been a disaster. Terrible service and arrogant. I would NEVER use this company. I wish I had seen the other bad reviews before I booked with them.

We stayed at seahorse cottages in Treasure Island for 1 months. Cottage was so cozy and cute with many unexpected upgrades. Nice small community of cottages, able to meet and hang out by the fire with neighbors. Great location, lots to do. ITrip vacations helped us out and honored any and all requests and concerns in a very timely manner. Thank you Eric for taking care of use and recommending great places to kayak. And a big thank you to Liz for helping us book early for next year, after our rental was canceled with Florida rental.Best month spent!!

So disappointing!!! Definitely do not recommend. For $1,700 a night, the condo is extremely old and run down, hot water only worked in half the unit, dishes in cabinet were dirty upon arrival, heat only worked occasionally in unit, appliances were cheap and some broken. They advertise a shuttle service, but it’s 2 shuttles that service 40+ units so it’s very difficult to schedule. I will say drivers are exceptional! Contacted company, iTrip, and while they appear to be attentive and such, not one thing was fixed during our stay. Really a pretty lousy experience all around.

Prior to reserving the property Maliblue with iTrip Vacations Beaches of 30A for five weeks beginning Jan. '23, I confirmed by email that the rental included a credit of $150/per week for a total of $750 towards beach gear rentals at Vacayzen. I completed the booking, paying the required deposit & final balance on time. 30 days prior to check-in, I received an email with instructions & information regarding the Vacayzen rental credit. I sent a text to iTrip requesting the coupon code & confirming the credit amount. "Karen" from iTrip responded w/the code & said the credit was $150. After some back & forth, I shared screen shots of the emails confirming the credit was a total of $750. I asked that the amount be honored since it was provided in writing prior to the booking & requested a manager to call me. 15 min later, Karen (not the manager) called & repeated the credit would only be $150. I asked again for the full promised amount to be honored & to speak with a manager. Karen became increasingly short & said the manager wouldn’t tell me anything different. I politely said that if I couldn’t speak with a manager that I may need to consult with my attorney. Karen quickly interrupted, refused to speak with me & hung up abruptly. The conversation lasted less than 1 min. At noon, I received a voice message from "Jason", accusing me of being “verbally abusive” & “threatening” to their staff member, & having consulted with the property owner, decided to cancel the reservation. He never spoke with me directly or tried to remedy the situation but instead told me never to contact the office again. By 1:18 pm, I received an email stating my rental had been canceled & payment refunded. Later that day, I checked the listing on AirBnB & VRBO which showed the dates released & rental rates nearly doubled. At no time was I ever “verbally abusive” or “threatening” to anyone at iTrip. I did my due diligence prior to booking the property, confirming the Vacayzen credit. I simply asked for the company to honor & deliver on the agreement. As for my comment about possibly consulting legal counsel, I have a right as a consumer to receive the services I paid for. I did receive a full refund, however, my entire trip was cancelled less than 30 days from check-in. Please be careful when dealing with iTrip Vacations.

I submitted an inquiry to become a franchisee and experienced the presentation from Doni. I was able to stomach his arrogance in during the presentation. The objective takeaway was the fact their value prop is a proprietary software; however, they’ve been in business 15+ years and only have 100 franchisees. If the proprietary software is such a game changer, I propose they would either have a SaaS product that generates 10x their current franchisee business, or they would have a significantly larger number of franchisees. Additionally, there was no speak of how to generate property owner accounts; the suggested growth to anticipate was 30 properties within your first 2 years- this is terrible, and further confirmation they don’t have a real strategic advantage by way of process and marketing. I don’t leave reviews- in fact this may be my first – but having successfully built and sold a property management company, and my continued passion for the industry, I feel obligated to warn anyone considering paying for their model.

We rented a home in Cape Coral for a week and although it is a beautiful home very dirty inside and the pool heater and hot tub has never worked Unfortunately I take one vacation a year and not having use of the pool has really impacted our vacation

THEY ARE INTO FRAUD BUSINESS AND JUST WANT TO CHEAT VISITORS. We recently visited to their vacation homes during Christmas vacations and it was worst experience of our lives. In a nutshell this company thinks providing running hot water at vacation home is not their responsibility and they will still charge visitors for the inconvenience caused. when we tried to request for full refund they responded that the issue due to which there was no hot water in the house is basically NOT their problem. The original rate for the house was $736 and later they charged at $941. Such a fraud company. PEOPLE BEWARE OF SUCH FRAUD COMPANIES.