iTripReviews of itrip.net

We thoroughly enjoyed our family vacation! The huge cabin was everything we hoped it would be! Plenty of space! Even though it states to bring favorite cooking pots & pans, extra paper goods.......there was plenty of everything supplied to us. Everything was in great working order (hot tub, dishwasher, jacuzzi....) and super clean! Everyone loved the game room with the pool table and air hockey, especially the teenagers! The maintenance property manager came by to help us work the TV and was so very kind. This is a beautiful property snuggled in the Smokies and pet friendly! Very quiet and peaceful! I would highly recommend!

We stayed here through AirBnB. This was the absolute worse possible experience we could have ever imagined. If you have any value in yourself & your time DO NOT STAY IN ANY UNITS OWNED BY THESE PEOPLE!!!! We booked a 3 night stay & the AC went out after the first day. The temperature quickly climbed to over 80 degrees for the duration of our stay. We were offered no refund & had to go through AirBnB management to get any amount out of the extremely disrespectful & unhelpful “host”. If we could have left we would have. Save yourself the misery & book somewhere else. Also small issues to note were : a very uncomfortable mattress with a loud squeaky bed frame, dirty walls, a dryer vent that had probably not been cleaned in months, very low water pressure in the shower & a dead snake plant. If you book anywhere this host owns I feel sorry for you.

Don't use itrip bend, just go with anyone else. i booked with them through vrbo, paid, and the next day they cancelled the trip because of a pricing mistake on their end they said. reg the co-owner admitted it but hey, now it's my problem and i have to start all my vacation planning over. thanks, reg! way to take responsibility for your company. what a waste of my time.

House was cute! Had a few issues but nothing to alter our trip to Isle of Palms, SC. It was after our stay that the management company reached out about the key fob being missing. We told them where we had left it (in the seashell filled bowl by the front door). They texted and said they couldn't find it and do I attest that I left it there. I said yes, we read the warnings of the $100 fine and absolutely left it where it was instructed to be left. Minutes later they hit our AMEX. It was then that I went to the web and saw all the bad reviews! Look out. This is not a reputable company!

They're lying. They did NOT come out in person. Also, they were informed with 15 minutes of my arrival (for a 6-day stay), that I was leaving. ~~~~~~~ The VRBO property named The Pelican Point, is old and dirty. The VRBO app portrays a sparkling clean home, but it's not. Within 15 minutes of arriving at this property, I informed the property owner (via the app) that I was going to leave. I did leave and had to find other accommodations…which I did…and they were as expected, immaculate. It's been several weeks, and despite extensive communication with VRBO, iTrip, and Expedia, they refuse to refund my money (other than the $232 service fee). I gave the property a bad review, and the property owner gave me a bad review. That's OK, I won't be using VRBO again. I wish I could attach the pictures I took! I sent them about 25 people between VRBO, iTrip, and Expedia. Ultimately, I was told it's up to the property owner to decide who gets reimbursed or refunded. If you could see the pictures, I'm confident you'd agree it was NOT in an acceptable condition when I arrived.

We stayed in the nelscott suite at olivia beach manor. Our stay was from 5/5-5/7 2023. This was our anniversary getaway and we booked through a airbnb. During our stay we experienced the front door not being able to lock which in turn we had to use a chair inside the room to prop under the handle. The bathroom light bulbs were burned out we had to use out cell phone flashlights to see as there was not a window. The outside of the shower had mold and bacteria around the door. The freezer was so thick with ice we couldn't use it because of no room. The toilet Seat was broke and everytime you sat down you would slide around. The above guests were having a party and noise distubance was outside of the house time rules. We couldn't enjoy our hot tub which was directly below their deck and hot tub because they caused excessive splashing due to then being intoxicated. They also vomited over their balcony onto our patio. We tried to make the best of the circumstances and notified the property management of the issues we experienced. They first told us they would deal with it right away and compensate us in someway for our troubles. They took over a month to give us a decision which we were the ones reaching out the whole time and with that they being said they respond via email by saying they appreciate our business and bringing the matters to their attention but they unfortunately will not be able to compensate us for our stay because they felt we should of gave them a chance to remedy what they could control. Keep in mind this is not a regular hotel with staff onsignt not to mention they clearly didn't have housekeeping and maintenance done prior to our check in because this would of been addressed prior to our arrival as they charge a high cleaning fee per guests. We feel very insulted and Darlene dismissed our concerns and brushed us off like we weren't important guests. We Spoke with Darlene, Devin and Vanessa about our stay and they all 3 gave us the run around. Very unprofessional hospital management and we will not be back. We tried to resolve quietly with them without having to leave a negative review but with the handling of their negligence we felt compelled to lay it out there and hopefully save the heartache and expenses for the next guests. As frequent oregon coast beach goers we have had great experiences at other locations and never had to deal with a company that isn't willing to take care of their guests. Its Sad and unfortunate with the high prices for luxury when one bad apple leaves a nasty taste in your mouth. Thank you Darlene, Devin and Vanessa it's been unpleasant and inconvenient.

This was our first experience with Itrip Vacations and definitely will be the last. Guess i should have looked at their reviews. We stayed at an apartment on marco island, florida with Mark as our host. The trip went great, it wasn’t until a couple weeks after i’m back home that i notice all these private messages from mark demanding a pet fee to be sent through my email for my service dog i told him i was bringing in the “about your trip”. He never once mentioned or listed any extra fees and why wouldn’t this be taken care of when i booked? Seems extremely unprofessional to hound someone after their trip and ask for a fee that is not through airbnb where i booked this trip. I expressed my concerns and reported it to airbnb and he’s being reviewed. He then left a bad review on my page saying i didn’t do my laundry and follow check out instructions LOL We need to watch out for scammers, clearly itrip vacations needs to verify their employees better. Will never book through them again.

We rented a unit in Rockaway Beach OR. This was one of the worst places we have ever stayed in all our travels! Supposedly ‘clean’, the floors haven’t been swept (much less mopped) in quite some time! (I know as I had to pick up pills I spilled…) Windows were left open - one had no screen. Window coverings are a combo of mix & match. So many ‘issues’ for something that has potential of being a comfy place! No cold water at the kitchen sink and, the hot water temp is hot enough to brew a cup of tea! Whoever ‘fixed’ this place up needs to go back to trade school! Base moldings are both a mish mash as well as crooked. Paint is missing or peeling from many areas. Why have a king size bed in a room that can not accommodate having a bed that large? (One side is against a side wall and there’s about a foot at the foot of the bed and the back wall!) A cabinet is in the bathroom (holds towels and such) but there’s no toilet paper holder! Why would you place throw rugs on a slick surface without having a gripping fabric underneath? Such a safety hazard!! Maybe having weather stripping around the front door might keep some heat in the unit instead of the constant flow of air from outside. Yes, you CAN see the outside… I guess having a futon as seating is the cheap way to go but at the price of renting these places, a sofa of some sort would be better! All in all, there is no way this place will ever be recommended! I would love to, atleast, get the cleaning ‘deposit’ returned as our unit was definitely NOT clean or in pristine shape!! - - Rebuttal comments… There was NO way to tell anyone though a television was installed, it wasn’t hooked up. There was NO way to alert anyone the windows were open… And why would I even think to check my email when I was busy, driving home? We were the ONLY inhabitants on this property the first night and thought we saw a door open on another unit but couldn’t tell. Again, I would really appreciate my cleaning deposit returned since the unit was not as ‘spic and span’ as you made it out to be!