IT RetailIT Retail is a grocery POS software company, focused on creating innovative solutions that keep grocers ahead of the competition and on top of the technology curve. We have developed a comprehensive point-of-sale system that caters to both the grocer and customer.Find Your POSRequest a DemoPricing
IT Retail (itretail.com) has 60 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
60 approved reviews, newest moderated first
Shutao W.
Harry really solved our problem, he was really professional and polite. We also appreciate his patience
Response from IT RetailJan 8, 2024
We are glad to hear that you enjoyed your experience with Harry, and that he represented IT Retail well. We look forward to working with you again soon!
So Fresh S.
Customer Service is excellent ! I've had a couple of issues when I started the system 3 years ago , I upgraded to the new one.So far they all tried their best to help me resolve those one by one, from minor to complicated ones.Good Job guys!
Response from IT RetailJan 8, 2024
Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued IT Retail customer!
Nataly
He was nice and straightforward
Response from IT RetailNov 28, 2023
IT Retail is lucky to have such great customers like yourself. We cannot thank you enough for sharing your positive experience with our company!
Thomas R.
Harry did a great job.
Response from IT RetailJan 24, 2024
Great news! Thank you for sharing!
Mariana C.
Thank so much for your time and help.
Hema G.
I got helped out multiple things.He did great job
Aditya B.
24/7 support isn’t accurate. I left emails and called and left voicemail but no response yet. Generally they are good but you could be in pickle if you need urgent help during after US business hours on weekends. Grocery business is more active at such times but I don’t think I can count on support at these times.
Response from IT RetailJan 24, 2024
I'm sorry to hear this! Thank you for sharing; I am working with our support team to beef up our weekend and after-hours support efforts.
Asian P.
The tech was able to assess the issue and provide the solution. We had moved from POS to IT retail and had migrated our data on a 2nd workstation. the 2nd station hand scanner was not working. He sent us bar codes to scan that fixed the problem
Response from IT RetailJan 24, 2024
This is excellent news! Thank you for providing the feedback.