IT RetailReviews of itretail.com

I am not happy with this company at all. Their Help Desk leaves a lot to be desired and we spoke with three different agents with no resolution. All of this over a span of about 45 minutes while a very pregnant customer waited for a refund that we could no process and should have been able to do. Furthermore the help desk does not have adequate supervisors after regular business hours. Lastly, They need to gain a better understanding of the EBT system so their clients can effectively serve customers.

System issues, lack for functionality and major problem is the slowness in the system.