iTechDeals.comReviews of itechdeals.com

Amy in customer service did a great job answering all my question!

Amy was very helpful at assisting me and making sure I receive my package. Thank you Amy.

My initial experience with itechdeals was not a great one. I ordered an unlocked iPhone for a gift, but the one that arrived was not unlocked. I contacted customer service and they arranged a return very quickly for me. They attempted a replacement, but the phone was out of stock so my money was refunded right away.

Bought a smart watch ..terrible watch!! Will not hold a charge. Customer service Is horrible.. can't get anyone to help me so on and so on... I didn't want to give them one star.. but that's the lowest it goes!!! not any one that will help me! Started emailing and all odd sudden they closed my cases!! Terrible people and watch!!!

Working with Amy has truly been a pleasure. She was so instrumental in resolving my problems with the warranty company.

Awaiting Delivery. However, Amy's help has been terrific. Robert W

Thank you! I love Itech Deals- great service from real people! All of my queries have been responded to with intelligible responses (vs computer generated generic responses).

Bought a refurbished Chromebook from iTechDeals.com. It arrived with a cracked case -- and was so old that the Chrome browser had expired so my 9 year old daughter (received as a Christmas gift) couldn't' watch Netflix or Disney +. Those companies said the browser was too unsafe to allow streaming since Google no longer updates it. I reached out to Jessica at customer support. She said a cracked computer case was "refurbished" and the item was non-defective even though the browser was expired. I told her that had ITechDeals fixed the case, it would have been refurbished -- but in its current condition, it was eWaste. iTechDeals refused to pay for return shipping of $32 -- so was out of pocket for that money. I will never buy from them again. They sell eJunk as refurbished. Be careful -- if you buy a Chromebook from them, you might get the cracked computer I just returned to them.