ItalicReviews of italic.com

My mom absolutely loved the cashemere scarf and wanted to give hers to my dad. Luckily, I bought one for him too. The print is beautiful and so soft. Great gift for anyone special in your life.

Bought a cardigan! It feels so high quality compared to other cardigans I've had over the years and I know I'll get good use out of this. I already wear it nearly every day around the house! I'll definitely be purchasing more pieces from Italic in the near future.

I recently ordered some new bedding, which can always be a gamble without touching it in person, but decided to take the plunge with other reviews and reports of their excellent customer service. While I can't speak to that, it's because I didn't need to! It arrived super quickly. The quality of the bedding was exactly what I would hope for - well-made and soft. I can tell we'll have this for years. Bonus, the price was just right.

Ordered two pillows from them and one was wrong. The only way to correct this was to send an email or text. I was able to finally get ahold of someone in customer care and they fixed the issue. Thank you for doing the right thing.

I made my first purchase from Italic few years ago, and I'm still impressed with how well their items keep up. I've worn the necklace I bought a lot over the last three years, yet it still looks brand new. On top of that, I regularly wear a number of Italic rings, all of which still have a lovely appearance. Overall, Italic is a reliable company. To anyone looking for upscale goods, I would without a doubt suggest their stuff.

Customer service is not working on the weekends, but when they do get back to you they’re helpful. I do wish there was a telephone number to call.

I loved the concept of this company as well as their range of beautifully presented product offerings - which finally convinced to try them out and buy their linen sheet set. Their nice-looking website presentation, seductive language, and high Trustpilot score made me overlook the basics - no customer service phone number or any type of satisfaction guarantee. Both of these issues came into play when I found that the expensive queen size linen sheets did not fit my queen size bed, and each night we ended up rolled up in our new sheets like mummies! First, everyone needs to understand the frustration of dealing with an online retailer that has no phone number - even Amazon has a phone line for returns to allow you to quickly deal with returns. Without a phone, the back and forth is time-consuming and ultimately frustrating - especially as italic handles their service. Italic only has email and text; so I picked text which seemed the faster option but they have very erratic handling of the texts - some times responding right away...and then not for days. But it was clear from the start that italic has no customer satisfaction concerns and does not want to even deal with the topic of returns - hence no phone number. Even after taking the time to text, they informed me that they only take back returns that are unused, unopened, and unwashed...which is basically a joke when the sheets instruct you to wash before using and how can you know if they fit and perform until you use them!! In addition, even if you met their ridiculous standard, they still will charge a "return fee". So in the end, I am stuck with a nearly $200 linen sheet set that I cannot use. Despite their upscale look, italic's lack of a real customer service program shows that they are basically a fancy-looking internet scammer. Anyone interested in being a real retailer understands the long-term value of customer service I will NEVER deal with them again and advise all my luxury-loving, internet shopping friends to steer clear no matter how nice the photos look!! Hopefully this Trustpilot review will also help others be forewarned as well - I wish that I had actually read the reviews instead of trusting the score :(

Italic has undeniably revolutionized the realm of luxury brands. Offering items at a fraction of the price, they rival products from significantly pricier counterparts. A prime example is the leather jacket I acquired from Italic, which has seamlessly integrated into my wardrobe. The leather’s exceptional quality and impeccable fit truly stand out. The best part is that I didn’t need to break the bank to own this exquisite piece, and the compliments I receive whenever I wear it only reinforce its appeal.