ItalicReviews of italic.com

Not the products they say they are. The website compares products to known brands, but they are not at all the same product they are comparing them too. For example, I bought an Apple Watch band. The website says its the same at the Apple band but when I got it, the clasp was a bulky mechanical clasp while the Apple band uses a magnet

The backpack looks and feels of great quality. Goes very nicely with my other away bags. The zipper isn't as easy to use as my away bag.

I was surprised by the quality of the jogger pants. Very comfy. I think it's a great buy for the price.

I ordered a sweater for my wife for the first time on their website. It was indicated that it would arrive before Christmas and it didn’t arrive until January 6th. I purchased the sweater on sale and when it arrived we discovered it was too small. I tried to initiate a return on line and i reach out to the customer service via this line314--301--8168 on the date 5/02/2022 they help me out

Amazing company with high quality products All the products I've gotten so far are exactly what I was looking for, I love getting quality goods without labels or extremely high costs. Would recommend Italic to everyone!

I've had a similar experience to some others. Only half of my order arrived after 3 plus weeks from when I originally ordered the items. I purchased over $300 worth of items and while the items that did arrive were nice quality, it's been quite a headache having someone from their Customer Service help with the other half of my order. I've gone back and forth with them on whether it arrived or not and waiting another 1-2 business days for them to look into this further after sending 3 emails explaining the situation.

I have had several issues with delivery, customer service actually responding and following through on what they promise. This last order was only partially shipped, I have emailed twice to get an update with no response. And the membership is 100% not worth it, there is no benefit to having it over non members. Save your money!

Saw an ad for this company and decided to try it out. I ordered a few items totaling ~$400. The communication is subpar. I only got an email that my order was confirmed. I did not receive any notification that the order was shipped or any tracking number. The website mentioned to contact them after 10 days, so I waited. When I contacted them, I found out that my ordered was apparently delivered 7 days prior. The customer service asked me to check my front door or check with my neighbors! Do they really expect a package to be sitting outside for 7 days and that I wouldn’t notice it?? Or accuse my neighbors of stealing? Also, I live in a building where all packages are received by the building management. No packages are left outside. Even so, I still spent the time asking my building management, looking around and obviously there’s no package. Update: They are resending my order. Hope I get it! Update: I received my order! I got a variety of items - bedsheets, joggers, sunglasses, diffuser, leather vanity bag, skincare. They were all packaged nicely and the quality is good. My favorites were the leather vanity bag and the sunglasses. It’s unfortunate that my first package got lost. I would considering ordering from Italic again as their products are good. However, their customer service and website needs work.