iStorageReviews of istorage.com

In an age where prices go up and customer service is becoming extinct, iStorage is a breath of fresh air. I wish more places were this helpful.

Judy is always helpful and friendly no matter what I need. If I need a statis on my account it is never a problem. What ever my needs are they are always met. I miss seeing Cheryl as she was always friendly and helpful as well.

I have used iStorage SEVERAL times in the past. Each time they have been just as personable and helpful as ever. I would continue to use them in the future whenever needed. EXCELENTE! E. Perez was such an asset! Don't even consider getting rid of her! She's a gem.

Thanks for the use of the truck.

The store manager was very astute in the performance of his assigned duties, and was sincerely communicative. I would recommend your business to anyone in search of a quality storage rental unit. Respectfully, Larry

I meet Tereasa. She was very pleasant and helpful. Made you feel at home. She walked me through all the paperwork & showed me where my unit was.

Within first 30 days unit leaked ruining clothes I had stored. Instead of executing a insurance claim, manager "comped" me a month and I moved units. Months later, I decided to move out. Told new manager I was going to move out and asked what I needed to do. SHe said just move out, we check the units and when we see no lock is on the unit we will know you moved out. I decided a couple of months later to rent a small unit. Office told me I had been overlocked and money was due. I informed them I had moved out and gave them the date and also informed them that they had overlocked an empty unit. They then rented me a smaller unit. Within 30 days I received a certified letter that said I owed over $300 and that my storage contents would be auctioned. I went immediately to the location and informed them once again that the unit they were talking about a unit that is EMPTY. Clerk was very short saying that everything was taken care of and that I wasn't even in the system anymore. I said I AM in your system She said NO YOU Aren't. I said I better be because I have rented and PAID for a small unit! Then she apologized and said oh yes you are in for the smaller unit. (Never apologized for me receiving the certified letter.) I'm just waiting now for whatever happens next!

They had just what we needed and at a fair price!