iSpring Solutions, Inc.Reviews of ispringsolutions.com

Lynn was helpful. Whilst she couldn't fully resolve my issue she was able to find another way for me to do what I wanted. Support was fast to respond.

Super responsive, go out of their way to answer your questions or transfer you to someone who can help. They provide supplemental resources and screenshots as well.

Great software. I don't use it for any type of "training," but rather exclusively to share PPS presentations. Always thru "email sharing" via an email-with-link to a file prior-uploaded to the iSpringCloud Server, and then sent by/from the sever to the designated email recipient. Best features of the product/servicde (re:such usage) include: (1) a browser view interface for the PPS file's viewing (meaning the file will always be seen in the way it had been formatted, vs the nitemare which oft can be the case when a Windows-authored PPS file is viewed on a Mac); (2) the file can be sent & viewed without the recipient needing to download it (much better content-security, i.e. when there's preference for a recipient to NOT initially have a downloaded copy of (until any date at a later time when such would be elected to be the case); (3) "proof of receipt" sent to the file's uploader/sender at the initial moment a recipient of the email opens the embedded link to view the file; (4) subsequent receipt of a report of the total time spent by a recipient of the email/link re; his/her viewing the PPS file's content's slides (along with the respective time spent on viewing each individual slide comprising the multi-slide file). (5) Bottom line: a great collective of extremely valuable & attractive individual features. (With great Customer Support to boot.)

Quick and prompt resolution ! The activation of a product needed to be reset, and all went smoothly.

Bought iSpring Suite 8 LIFETIME LICENSE, odrer no. CMTJ4, some years ago. Now for the second time I have been forced by an windows 10 update to do a full reinstallation of windows. This then leaves me without a working license for iSpring! The error when entering the valid license is "number of valid licenses exeeded". It's so frustrating to have this problem when iSprings very well knows excatly which machine the software is licensed to and could avoid the troubles so easy. But then again, this is just another weay of trying to sell a new verion of the software. I need to use it because I have made hundreds of elearning courses using iSpring, and it would simply kill my business if I had to do it all over in another software.

Fast response from Tech support. Always manage to solve my issues

Great feedback. I always get quick answers and all my issues have been solved so far..

Good support