isinwheel-USAReviews of isinwheel.com

Very stable and comfortable ride. Easy to fold and unfold with a weight that is relatively easy to handle for loading and unloading from my vehicule.

The board is absolutely amazing and is very impressive. Recently one of the motors broke on my board and when i talked to a representative they wasted no time getting back to me and shipping out a new motor for FREE. The support and the product is absolutely amazing. The entire company deserves 5 stars and nothing less.

Good machine. It is really powerful I use it to go to the gym. Its a nice offroad vehicle and makes my time consumed really less.

I love my raptor pro but unfortunately I had to send it back due to damage on arrival. Everything on it is prefect, talk to customer support and they r currently working on getting my replacement, I’m patient just ready to ride again knowing I ant gotta worry about lights. Customer support been extremely helpful

I got a deal on 2 S9 Max scooters. One showed up with defects and I complained. They told me they'd send me 2 free locks and 40 bucks if I erased my review. Never got the 40 bucks because I updated review rather than change it completely. Other scooter shows up and it has a bent front fender and only goes 15mph. Is clearly an S9 pro and not the S9 Max I ordered that cost way more, has weight limit I need. Smh, wow. I'll never spend good money on an online only company again. Btw it doesn't even have option to delete review. So they wanted me to completely change review. Like I was so happy I had to get on tell people 🫤

First of all, I have owned an Isinwheel S9 scooter (which they no longer sell) for about five months. I really love it. It's fun to ride, folds and fits on the back floor of my car, is stable, and goes as fast as I want it to go (about 15 MPH on flat ground). The only real problem is that it is so lacking in power that it slows to about 6 MPH going up hills (and I weigh 160, not a big guy by any standards). My issue with this company as that they knew this was an underpowered scooter (shown by them dropping this model and making the S9 Pro with its increased wattage their lowest-priced model the week after I bought mine). I even tried to cancel the order because I was worried about that, but they gave me $20 off if I would keep my order--and, more importantly to them, help them get rid of their stock of underpowered scooters. So after five months, I'm mostly happy with the scooter, unhappy with the company and their customer service, and would probably look elsewhere if I were in the market for another scooter. Perfect example of shortsighted thinking instead of building a brand; they got their money from me, but when anybody asks about it when they see me out, I actively turn them away from Isinwheel.

Buongiorno, se si potesse dare meno di zero lo darei. Dopo neanche un anno di utilizzo sporadico il monopattino da errore e3. Contatto l'assistenza tramite questa signorina Betty che risponde che il problema è il freno e me ne manda due, uno anteriore ed uno posteriore. Faccio presente che io non riparo monopattini e che nel caso in cui dovessi rompere qualcosa loro sono i responsabili perche non hanno nessuna assistenza qui in italia. Non rispondono e se ne fregano. Il freno posteriore non è compatibile col mio monopattino, il freno anteriore si, ma cambiandolo il problema persiste ed in più si rompe il filo dell'acceleratore e il frontalino del quadrante, che bisogna obbligatoriamente staccare rompendolo perché è incollato, per svitare delle viti e arrivare ai contatti dei freni. Ricontatto l'assistenza che risponde che per loro la garanzia dura un anno e che a questo punto risulta già scaduta e se ho bisogno di ricambi li devo comprare su amazon. Faccio presente che in europa dura 2 anni e loro si devono attenere a quella del paese dove vendono e che ancora dovrebbero comunque considerare il problema non risolto, ma niente se ne fregano e mi dicono che per loro è così. VI CONSIGLIO DI NON COMPRARE DA LORO NESSUN ARTICOLO PERCHÉ NON DANNO NESSUNA ASSISTENZA ED HANNO SOLO PRODOTTI SCADENTI. DOPO AVER SPESO FIOR DI QUATTRINI SCAPPANO. VERGOGNA

Do not do business with this company. The first scooter I purchased was dead on arrival and had to be replaced. The replacement scooter after working for awhile is now completely inoperable. For 6 months Isinwheel has run me around with repair attempts that have all failed and absurd proposals to replace the scooter. The outcome is trashing the scooter and going with a different brand