ISC SalesISC provides industrial products and tools that help you get the job done - everything from air tools to electrical enclosures to portable generators. We're here to help!
ISC Sales (iscsales.com) has 99 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Luis G.
I writing to let you know how much I appreciate the outstanding service that Haleigh provide me, very courteous, attentive and friendly. I get my order under the estimated ETA I definitely recommend ISC Best Regards, Luis Gonzalez Possible General Construction 510 776-2135
Mark M.
I called to order a Winco WL22000VE-03/C generator. I talked with Haleigh Jablonski a sales rep on the phone, since I noticed that the web page had a picture of the WL22000VE-03/C was actually a WL22000VE-03/A. I wanted to make sure that I was getting the right generator and did not feel comfortable ordering over the internet since the pictures were wrong. She recognized that the 80 amp breaker for the generator in the picture was different than the 100 amp breaker in the WL22000VE-03/C. She had an explanation for the webpage error and proceeded to comfort me in knowing that the generator that I order was correct. She also applied available discounts that were available for the order. I can't be happier with my buying experience with ICS Sales and Haleigh Jablonski.
Rachel B.
I am very pleased with my recent purchase of Shelco filter cartridges. Their shipping was fast, and the price was fair.
Jose P.
I was extremely impressed with the level of customer service I received while purchasing some Koch filters on ISC Sales' website. Their customer support team was knowledgeable, polite, and very responsive
Cory W.
Haleigh J. was Great to work with figuring out the generator that would work best for my needs. Very helpfull ! Very Good buying experience!
Anthony
Received a damaged product and it could result in a OSAH fine for me. Was told they couldn't do anything but offer touch up paint which I'm not sure how that will cover a dent. Sucks to pay for a new machine this expensive and receive it damaged with no support. Wont purchase from here again that's for sure.
Response from ISC SalesSep 26, 2022
Thank you for taking the time to provide this review and feedback on your experience. We apologize for the inconvenience this has caused. Your satisfaction is invaluable to us. We have contacted you several times via phone to try and resolve this challenge. We understand that during transport the product was scratched by the freight carrier. We agree that the product you order should have been received in pristine condition. We have communicated to offer a significant discount off this product due to the freight carrier’s handling or replacement and are willing to work with you to make this right. Please contact our customer service team back so we may resolve this challenge for you.
Sierra B.
The company I work for ordered an air conditioner. After we received the air conditioner, we received a call that they were attempting to charge the credit card for 8k and it was being declined. They also said that the product was sitting waiting to be shipped. The amount had already cleared the card in August. The company told us that it was their POLICY to lie to customers that the product would not be shipped until payment is received (we had already received the product). The 8k included over $200 in credit card fees that had not been discussed when getting the quote. They after leaving us on hold for half an hour told us that we still owed $400 in shipping fees. We will not be doing business with them again.
Response from ISC SalesSep 8, 2022
Thank you for taking the time to provide us your feedback. Your satisfaction is invaluable to us. We are so sorry for the inconvenience caused. We pride ourselves for quality products and our commitments, and regret to hear that our standard could not be met here. After conducting an investigation and speaking to you, we were happy to waive all shipping cost to make things right.
Alexandr S.
Very nice vacuum Karcher NT40 /1
