ISC SalesISC provides industrial products and tools that help you get the job done - everything from air tools to electrical enclosures to portable generators. We're here to help!
ISC Sales (iscsales.com) has 99 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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ARC
Do not expect to select the "Urgent" delivery and get your stuff urgently. I ordered on a Thursday and did not receive the order until the following Wednesday. They assured me that this fell within their Urgent delivery policy. It didn't ship until Monday and it was shipped via FedEx ground. They did refund the $250 that I paid for "Urgent" delivery.
Nick G.
I never recieved my connectors for the battery nor did i get the housing for the battery itself kknda of a big deal!!!!!!
Brad L.
I placed an ordered on 2/19/14 for one item and I am still waiting... it's now 2/26/14 Still waiting. Shipping from TX to WA should only take 4 days???
Response from ISC SalesFeb 26, 2014
Brad, Thanks for shopping with us. I have reviewed your order and it looks like it actually shipped on the 20th via USPS. I will have someone in our Customer Relations department contact USPS to find out why you have not received your shipment. John Sanders ISC Online Marketing Manager
Chris R.
These days we get most everything delivered within 2-3 days. I placed my order on the 6th, a Monday, and the order was not processed until the 9th, a Thursday, when my Credit Card was finally charged. Today is the 13th and I still have not received order. I don't know where else I could have purchased these anti static devices so I wait patiently but it sure would be nice to have the whole process move along faster. Thank you for asking me my opinion. Lastly I would say that the product I am buying is a very good product and is nice to know where to get them.
Response from ISC SalesJan 13, 2014
Thanks for the constructive feedback, Chris - it doesn't fall on deaf ears. I've sent your review to our Static Control group. Processing is an area of the company on which we're really focusing improvement efforts so I hope you'll give us another opportunity next time the need arises. - The ISC Team
Casey
I paid for UPS 3-5 day shipping. It took ISC 4 days alone to get my package to UPS. I ordered my product on the 7th, it is now the 17th and it's scheduled for delivery tomorrow. They sent me emails to let me know what was going on but it still took too long in my opinion to get the package out.
Response from ISC SalesJan 8, 2014
Thanks for the feedback, Casey - I'm sorry your experience with ISC wasn't the 5-star service we strive for. We've escalated this to the order manager so the process can be reevaluated. We hope you'll give us another chance in the future. - The ISC Team
