InvitingHome.comReviews of invitinghome.com

4.6440 reviews
Furniture Stores
4700 SW 51st street, Unit 219, Davie, Florida

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InvitingHome.com

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About InvitingHome.com

If you are interested in improving your home, or you are a design professional or contractor in the midst of a project, you are probably thrilled to have found our website. At InvitingHome.com our goal is to serve you by offering hard to find, Home Decor and Architectural products at a great value; and to provide you with the guidance and expertise you need to make an informed decision before your purchase.

InvitingHome.com (invitinghome.com) has 440 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: invitinghome.com
Category: Furniture Stores
Location: Davie, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About InvitingHome.com

InvitingHome.com (invitinghome.com) has 440 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: invitinghome.com
Category: Furniture Stores
Location: Davie, Florida
Listed on Five Star Index: 2026

Colleen C.

Dec 4, 2020

Buyer Beware!

I'm glad you decided to post your Return Policy on your website after my review stating that their was no return policy stated. You need to tell people. You say that all sales are final...to me that means "no returns". I cancelled my order, and never took possession of the table. You charged me $182.75 "restocking" fee, and $369.52 for shipping, so a total of $552.27 for a $1918.00 table, which is 28.79% for a table that I never received. $552.27 for a table I cancelled!!! I just want people to understand your "return" policy!!

Response from InvitingHome.comDec 8, 2020

Our return policy has been on our website ever since we started our business, over 15 years ago. A link to our return policy is also on the bottom of every single page of our website and can also be found via the contact tab at the top of the website. If you cannot find it, you can always ask, since we are available on live chat over 14 hours a day, and our phone number and contact info is clearly on our website. Also when you did call us to return the table we informed you verbally and via email of our return policy. You did not cancel your order. Your order was already shipped so you were unable to cancel it. This means that we put forth the time and money needed to ship your item, which was a large table that needed to be shipped via a freight carrier. The shipping charges are not our responsibility. Neither are the shipping charges required to return the item to us. When we receive the table back, it will require time, labor, and money to restock the item. This is also not our responsibility, thus the 10% restocking fee. We did everything we could possibly do to make you happy. But after we ship an item, if you change your mind and no longer want it, then you are responsible to pay for the required expenses for us to receive the item back.