Every time I open something up, it’s a click here video, trying to sell me again on something. I paid $1,700+ for Luke’s service I want leads not buy something else. Luke has dodged his number one pick NINE and I am in the hole 9K. He hasn’t given any review or to say hey guys I screwed up. Still pushes LAZR and it is still tanking, same with AEVA. I have NVDA long before I knew of Luke and still have it. Stop trying to sell me crap and give me some answers about the above.
Response from InvestorPlaceDec 21, 2023
Apologies for the delay in expressing our thanks for your feedback on the performance of your subscription. We take this seriously and are conducting a thorough review to identify areas of improvement. You're always in control of the additional promotional emails you receive—manage your preferences by clicking the unsubscribe link at the bottom of any unwanted emails.
FR
Frederick
Too many emails and an unending…
Too many emails and an unending marketing stream of useless information! Brief is better!
Response from InvestorPlaceDec 21, 2023
Our sincere apologies for the delay in responding to your concerns about the frequency of our marketing emails. Remember, you're always in control of the emails you receive as you can manage your preferences by clicking the unsubscribe link at the bottom of any unwanted emails.
DM
david M.
2 year member assessment
Overall enjoy the read and professionalism of the content.. a little disingenuous to shift nearly all of the holdings, which most are currently down from 40plus percent to over80 percent, out of the model holdings.. the phrase "over the next 12 months" has been overused.. we are there and only a few older recommendations have staeted coming back..
Response from InvestorPlaceDec 21, 2023
Apologies for the delay in our response, and thank you for sharing your concerns about the performance of the portfolio. We're committed to making improvements and have learned a lot throughout the year.
GM
Gene M.
I have never subscribed to Luke Lango
I have never subscribed to Luke Lango. I have unsubscribed several times but my requests are not honored. I do not have time to read.
Response from InvestorPlaceDec 21, 2023
We understand the frustration you may be feeling due to issues with our unsubscribe feature, and we sincerely apologize for the late response. We're committed to resolving this for you. Please contact our Customer Success Team directly, and they'll work closely with you to ensure your email preferences are accurately reflected.
RR
Richard R.
Losing stock picks
A number of horrible, money losing picks that Luke pounded the table for such as DM, ASTR, NINE & OPEN.
Response from InvestorPlaceJan 9, 2024
We're sorry to hear about your dissatisfaction. Your feedback is crucial to our growth, and we'll work hard to address the areas where we fell short.
ME
Mal E.
A fresh hi-tech approach.
A fresh hi-tech approach.
I am filtering all with Chaikens Analytics Power Gauge, & I am very happy with the two, combined.
Response from InvestorPlaceDec 21, 2023
We're fashionably late to the appreciation party, but we haven't forgotten your 4-star review. Thanks for your honest feedback!
XB
xiaoping B.
The contents fit my investment interest.
The contents fit my investment interest.
Response from InvestorPlaceDec 21, 2023
Apologies for the delayed thank you, but your 4-star review is still important to us! Your insights guide our efforts to provide an even better experience in the future.
BA
Basem
Terrible
Terrible! They've billed me much more than they claimed they will. I've subscribed with the 10x service. simply, it is useless. they bombard you with daily speculative stocks with no deep dive into why realistically these stocks would move higher. When I subscribed for the first time it was clear that it is a "one time payment". They billed me on monthly bases, and Whenever I email them to unsubscribe me, I received an automotive email telling me the next time i will be billed!! Overall it looked to me more spam than a real financial service.
One other note, I found it very bizarre to have a "not sell my information" service by chance and found that I had to apply for it so my information wouldn't be sold to third parties.
Response from InvestorPlaceApr 13, 2023
Hello Basem - We are sorry to hear that you are not satisfied with your experience. Have you contacted our Customer Service team regarding this matter? I'm unable to locate you in our system with just your first name. Please reach out to us at [email protected] or call 800-219-8592 M-F 9am-5pm EST.
Regarding the Daily 10X subscription, all subscribers have an option to continue with this monthly billing or not at any time. The original charge on promotional offers is $19 and then $49 each month after. It's one of the only subscriptions in our industry with daily small cap stock alerts. We have a variety of other service that take a deeper dive into the stock analysis with specific buy/hold/sell recommendations. The goal of this subscription is to notify our readers of all the small cap opportunities out there. These positions, not limited to Digital Turbine, Sunworks, Quantum Computing Inc., and many more have soared 400%, 600%, 800% or more in since our recommendations. This has been a really great service for many of our readers/subscribers. Of course, it's not for everyone. As mentioned, if you are looking for a more in-depth analysis, that makes sense, all we ask is that you contact us to talk more about your financial goals. We have many services that range from $99 a year to $15,000 memberships. I'm sure we can find something that works for you.
As mentioned, I was unable to locate your account with just your first name. Can you please email us so we can offer refund options to you. We reply to all emails within 1-2 business days. If you did email us, we would have replied. So I am looking forward to hearing from you and helping you out.
Regarding your last comment about a service for "not sell my information" and applying for that... we are confused by what that means. Please elaborate.
Thank you again. I truly believe there has been some misunderstanding and we can clear this up as we have a ton of happy Daily 10X/InvestorPlace subscribers.
Thanks
InvestorPlace
