inthecloudsReviews of intheclouds.io

2.9437 reviews
Books & Magazines

intheclouds

About intheclouds

On-demand custom vinyl records, printing and merchandise solutions for bands, brands, small businesses and anyone looking to put audio on vinyl. We do EVERYTHING in-house and can make changes to your custom products in your order right up until it ships out the door. Contact [email protected] with your order number if you need any assistance or have questions about our business.We specialize in short run lathe cut vinyl records in 5in, 7in, 10in, 12in, and 2XLP sizes. We offer multiple colors and shapes to make your vinyl record truly unique and personalized.intheclouds is part record label, part art project that was dreamed up in an unfinished basement in Central NJ.We were founded in 2011 with the goal of using outside the box ideas to create unique and collectible vinyl experiences that would thoughtfully showcase the actual music on the records we put out. In 2017 we refocused our in-house services to offer on-demand solutions. Order only what you need -when you need it - and eliminate additional inventory created and wasted when ordering manufacturer minimums.

intheclouds (intheclouds.io) has 437 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.

Also known as: intheclouds.io
Website: intheclouds.io
Category: Books & Magazines
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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About intheclouds

intheclouds (intheclouds.io) has 437 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.

Also known as: intheclouds.io
Website: intheclouds.io
Category: Books & Magazines
Listed on Five Star Index: 2026

Ariel L.

Jul 8, 2023

Buyer beware

I do not take joy in leaving bad reviews and I can only speak to my experience on one of their products. I ordered 40x 10” vinyl record jackets custom printed. Customer service was pretty horrendous, requiring so many emails and follow ups, with no clear timeline on anything. It took an additional 3 weeks after my order was supposedly shipped when the tracking number was created before it actually left their warehouse. Upon arrival a handful of the sleeves were damaged a bit, but this is entirely due to the poor quality of the product. The card stock the jackets are printed on is a joke, so flimsy and so easily prone to folding in on itself nearly by its own weight. Has very little structure and the print quality was awful. Blurry and misaligned as if the printer had not been calibrated. Looks like it was printed on an old HP inkjet from 2010. Colors were dull compared to the same images used for the center label of my vinyl that I had cut/printed elsewhere. Only reason I’m giving 2 stars is because they did offer me a 1$/unit discount for order 40 units (after trying to get in touch w customer service for multiple weeks). Would not purchase from or work with again in the future.

Response from inthecloudsJul 14, 2023

Hi Ariel, Thank you for taking the time to share your experience. We apologize for the subpar items you received. Providing high-quality vinyl record jackets is our top priority, and we regret that we didn't meet your expectations. Additionally, we sincerely apologize for any miscommunication that occurred. We strive to provide clear and timely communication with all our clients, and we're disappointed to hear that we fell short in this instance. Your feedback is valuable to us, and we will take immediate steps to improve our services. If there's anything else we can do to address your concerns, please don't hesitate to reach out to us directly. All the best! In The Clouds