inthecloudsReviews of intheclouds.io

Judging from the flashy looking website they have you would think they'd put in the same effort in their product, but you'd be extremely disappointed. I regret not reading these reviews before making my order. Essentially I just flushed money down the toilet. The blurry and dull print quality of the cassette I ordered was so poor that it was painful to even look at. Such a low effort was put into making it, one of the stickers wasn't even placed properly on the cheap quality cassette, it was poking out from one side. I definitely do not recommend their service. A painful lesson to learn, but a lesson learned.

use paypal (or a paypal card) this way when they mess up, or in my case, make you wait 3 months for nothing, you can file a dispute and get your money back. or a better idea.. do not use them at all.

Cheap quality sleeves for the price and poor ship[ping mailers so it came extremely creased

I ordered a record from “Intheclouds” and the delivery was a little under four months. A little longer than I would like, but it was worth it! The record came in excellent sound quality and the cover print was perfect! I would definitely buy from here again. I feel as if all the people’s who’s orders got messed up are writing reviews, not the ones that turned out right.

Do NOT trust these scammers. My 6 week then around turned into 3 months. When the vinyl arrived, the images were pixelated and dull and the music sounded like it was warped and under water. Intially they were "happy" to help but soon after the help became abuse and I was receiving dozens of emails from Christy and the owner, Dan. I received a replacement after another 3 month wait. It was better, but still not worth the price in paid. After contacting them again, the abuse and poor behaviour ramped up. They posted my emails to their Instagram stories, abusing me and blaming me for their poor product. I was called every derogatory name under the sun, until they blocked me. 2 months later, I magically received a refund, but the damage had been done.

Do not order from this "company". After you pay, you will either a) only receive only a portion of your order, or more likely b) not receive anything at all. Customer service will lie and say "it is being shipped", but your order will never come. It saddens me to know there are people out there with no ethics and are willing to steal from others.

Do not purchase records from "intheclouds". 9 months later and my order has not shipped. 'Christy', whom I assume works as customer service, blames UPS for not having my order, and then refuses to respond back for months. Big scam...

I ordered my vinyl record on December 6th, 2021 and after patiently waiting received it on April 27th, 2022. I waited 18 weeks for the record to come in, and it looked fine until I gave it to my friend for him to listen to. The record was missing two whole songs which I had requested be put on it, they just totally ignored the audio files and never cut the songs into the vinyl. Insane how they can make a customer wait for such a long time only to receive an unfinished product. Not to mention, I emailed twice throughout the “waiting to ship” period, and the customer service gave me a one sentence response both times, saying that I will get a tracking number when it ships. No other information. Do not purchase here, you can create your own vinyl cutting company in half the time it takes them to make a record for you.