Julieanne
Complete scam
Complete scam. No soul whatsoever. Stole $449 of my hard-earned money for a valueless certificate. Won't answer calls and refuses to refund.
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Interval International (intervalworld.com) has 154 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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154 approved reviews, newest moderated first
Julieanne
Complete scam. No soul whatsoever. Stole $449 of my hard-earned money for a valueless certificate. Won't answer calls and refuses to refund.
Michael K.
Since at least mid-December 2024, when you call any of Interval's contact numbers, the system says they are experiencing system issues and hold times will be longer than normal. This then puts you into an endless loop of hold music. They simply never answer phone calls for help. Interval sucks.
William
I tried to deposit my week and the system would not accept it. The page says to call me resort. My resort said everything was fine on their end. I tried again. It failed. I emailed customer support at Interval. It took a day for them to get back to me and tell me to call them because they couldn't fix it. I called and they said with the delay my deposit was late and worth less. I told them it was their fault and they said it was my fault. I did my job in time. Their system was the problem and they blamed me. Horrible ethics.
Celine S.
Took forever to get help on line after being transferred from hotel in Vegas just to change name on reservation. And Shantel hung up on me!! Worst service and would pay anything to avoid calling or dealing with their pathetic customer service.
Arlene. T.
NOT LIKE THE OLD DAYS! exchanging a week. The new AI generated you'll get nothing in AMERICA! Their AI technology will route to every country on the globe. It will have multiple units and availability. What's the point of paying maintenance fees, exchange fees, membership fees, and taxes. I can use that money to just take a vacation and have money left over.
Mawmaw's chicken P.
Pay high fees and have limited choices. Exchanged for CWW at Lake Tansi Tenn. worst experience! I felt like I had stepped by into 1969. Nothing had been updated. So disappointed in this company and the exchange. Anybody want a FREE timeshare?
Jack D.
I love Interval. It’s not perfect but it’s way better than hotels where all they do is charge fee after fee. Dont expect to book the busiest times of year in a few days notice, but if you use common sense, it’s a the best way to vacation. We just stayed at Marriott Grand vista, a beautiful resort in the heat of Orlando at $229 for the entire week. I don’t understand the negative reviews on here, in fact they must be coming from RCI employees or something because it doesn’t make any sense. Use the getaways they are the best.
Steven
Interval International promotes depositing a timeshare week with them to acquire a certificate for an additional discount week. I deposited my week at World International Vacation Club and was given a certificate good through June of 2025 BUT one can only use it for a 3-month window, meaning I can only book for three months from the current date and cannot use it to book vacation further out than 3 months. Beware of this deceptive offer.