Interval InternationalReviews of intervalworld.com

We bought our Sunterra/Diamond resorts timeshare c. 1992, in Sedona, with the intention of exchanging, which we have done every year since. Diamond Resorts first partnered with RCI, then switched to II. I’ve been happy with both companies. We are flexible, able to travel all times of year and take advantage of half-point opportunities that suddenly pop up. We are open to going somewhere unknown. We receive 10,000 pts per year, 2500 pts every other year, and by exchanging and carrying over unused points, can book three or four weeks per year. Have stayed at Marriott properties in CA, UT, and Boston. Have exchanged for various properties in San Francisco more than any other location. Exchanged in Malaga, Spain once. Always book online, have called customer support occasionally and been well taken care of. Last year, for the first time ever, I paid for E-plus for one reservation, which paid off, I had to cancel and rebook that reservation four weeks before arrival. Today, I exchanged for a 2-br. unit in San Antonio, TX and a 1-br. unit in Ventura, CA, at properties we have stayed at and liked. Yes, I would like fabulous resorts to be available when I search, and I would like every unit to have an awesome view, but I really can’t complain…we’ve had wonderful experiences that we never would have had except for owning a timeshare.

Never Again.....We have a timeshare in Maui and tried to do an exchange twice through interval. Last year it was a Pandemic reason. We would rather just lose it then give our business to this company. We exchanged a 2 bedroom very large beachfront Maui property for a 5-night ocean view studio Marriott in Ft Lauderdale. We got a studio. they told us to call as the minute something better because available they would upgrade us based on status. No one did anything. When we arrived we were told they had 1 bedroom rooms, then we would call Interval and the story was always "we have nothing available" The hold times are long, the aggravation is far from worth it and they have now done this twice. We reached out and the customer service was great. They fixed the issue ---bad start-good outcome.