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Interval International (intervalworld.com) has 154 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
intervalworld.com
Website
intervalworld.com
Category
Activities & Tours
Location
Miami, Florida
Listed on Five Star Index
2026
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Most recent review: October 2026.
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The points system is just a way for II to get more money. It puts the member at a disadvantage because the points system is using an unfair system for evaluation, it's stacked against the timeshare owner. What used to cost $289 now costs over $600, for the same exchange. I used to trade my Westgate yearly but not the cost has doubled for the same thing.
DF
David F.
There’s bad and there’s terrible and this is worse than that
I didn’t. It is very important to call any companies customer service before you join that company. I just did that and it was the best investment I ever did. Four minutes to know that I would never ever participate in any type of business transaction with this organization ever, even if they were the last organization around and we’re giving me free vacations.
RL
Robert L.
Interval internationals points trading methods.
Interval internationals points trading rules are a joke. It’s just a way for interval to get more money. I soon won’t be trading my two July weeks into interval. Good luck trying to get a trade into Bar Harbor Maine. All weeks will not be available soon.
MT
Michael T.
WARNING ABOUT INTERVAL
WARNING. Do not deal with Interval. They are quick to take your money but if you need to make changes. FORGET IT. If you need to cancel. FORGET IT. ! ! I you want a refund. FORGET IT. ! ! Interval deals with a third party to do these for them and it becomes a total waste of time. Interval is the absolute WORST company that I have dealt with. STay away it is very bad news.
DA
David A. M.
They're suppose to open at 9AM in Miami…
They're suppose to open at 9AM in Miami but they don't answer the phone till 10AM or later. Worse membership type experience I've ever encountered. We pay to be members and we're treated like the enemy. My wife and I must fight for our rights every single time we use Interval US. Apparently we're not alone!!!! Gold Mem
GH
Grivel H.
TERRIBLE CUSTOMER SERVICE AND COMPLETE LACK OF CONCERN FOR MEDICAL ACCESSIBILITY
I am extremely disappointed with Interval International. I booked a NON-REFUNDABLE stay at AppartBrussels, but nowhere in the reservation description was it clearly disclosed that there was NO ELEVATOR and that I would have to climb stairs to reach a 5th-floor accommodation.
I have severe osteoarthritis and osteoporosis and cannot safely climb multiple flights of stairs. Had this information been properly disclosed, I would NEVER have booked this property.
For approximately 10 DAYS, I have been calling Interval International trying to resolve this issue. I first spoke with Ethan, then multiple times with Sharon, and finally with Cary. FIVE DAYS AGO, I submitted a letter from my primary care provider documenting my medical condition and requesting a reasonable accommodation. I STILL HAVE NO ANSWER.
Cary was particularly unprofessional and offered absolutely no solution, repeatedly telling me that I needed to speak with Sharon or Ethan. Why can’t another representative review, escalate, or provide an update on a documented medical accommodation request?
I am not canceling because I changed my mind. I physically cannot safely climb stairs to a 5th-floor accommodation, and this critical accessibility information was not clearly disclosed before booking.
The lack of communication, accountability, urgency, and concern for a documented medical condition is completely unacceptable.
I am simply requesting that Interval International cancel this reservation without penalty so I can book an accessible property with an elevator.
After this experience, I absolutely cannot recommend Interval International.
NM
n M.
Very limited availability
Very limited availability. Not true to the promised $249 exchange fee. Booking hotels through here is more expensive that directly through the hotel. Not user friendly website. We are looking 2 years ahead for vacation spots and inventory ia very limited
FY
Fizhaxd Y.
West gate place
West gate place : interval employee Terrible salesman Camille Reyes worst experience but I would like to give Stephanie a huge thanks she gave a great presentation !