International Van LinesReviews of internationalvanlines.com

i truly loved the service and the price was so affordable and thats why i recommend it to anyone who needs this type of service

If I could give more than 5 stars I would! International Van Lines was extremely professional and made everything stress free and seamless! I would 1000% recommend and use them again!!

Great service

Good experience with this good service

Affordable rates and amazing crew. They wrapped all my furniture securely and finished the move in record time with zero damage. Just don't rush the booking!

Although they managed to deliver our stuff on time and intact, the process to get here was infuriating. I ended up dealing with 6 different people through the process and each one seemed to tell me different things. Initially, I was quoted one price and thought that was agreed upon, but no. After I got the cashiers checks made out for that price I find that, no, the price has gone up. Then when the driver and his crew had loaded the truck, I was given another, higher price because the sq footage had not been estimated correctly. Excess payment had to be made through Zelle or Venmo to employee email addresses of some of the people I’d communicated via email previously. Good thing I was expecting the price to go up, but not every time I turned around. Then when all was packed and sent on its way, I crossed my fingers. When we were one day away from our new home, I got a call from the driver asking if he could deliver that day. No. We had agreed on the day after or later, so no. We weren’t even in our new state yet. Finally, the day came, the driver arrived and got ready to unload. With no crew. Apparently IVL did not have workers available to help him unload. My wife and I did what we could to help, but he did the bulk of the work by himself, furniture and all. I’m amazed he didn’t get hurt, or that this wasn’t an OSHA violation in itself. Did they do their job? Yes. Everything arrived safely and intact. Could they improve their processes? Definitely. From start to finish, I felt like each person I talked to had no idea what was going on, and their payment practices seem shady, or at least inconsistent.

If I could leave negative stars I would! Initial contact with Arthur, who set up my move, was promising. He was very polite, helpful, not at all pushy like some. Assured me IVL handled their own moves, no 3rd party charlatans. The gentlemen that picked up my things were very polite and handled my things with care. No name on the side of the box truck they came in but had IVL paperwork. From there it all went downhill. I told them they could go directly to drop off but that fell on deaf ears as it took a week for my things to arrive. They must have taken it to their 'so called' storage facility. I have no idea what happened between my pick up and drop off but these people have absolutely NO RESPECT OR REGARD for peoples things. Some third party company called American Knights brought my things in a semi, they were crammed in a maybe 3 foot deep and 10 to 12 foot high area at the back of the semi. The driver was very strange and would not bring the truck into my neighborhood until I drove him in to see if his SEMI TRUCK would fit in my residential area. He also tried to extract payment at the parking lot I had to pick him up at! Everything was filthy, including items INSIDE the boxes!! Boxes looked as if they had been drop kicked into the truck, they were torn, bashed, open etc. 65 inch TV was broken, kitchen garbage can smashed, glass on the tv console was broken and wood was gouged, various items in boxes CLEARLY marked fragile were shattered, dishes, vases, etc. The list goes on. They even managed to tear up two rubbermaid outside trash cans! I would not, in a million years, recommend this company to ANYONE. Run fast and run far before you ever consider using them to move what is basically your life. They hold it in their hands, and I can only assume they take some kind of pleasure in hurting others. I have learned a hard lesson here, but if I can save someone else this experience it will almost have been worth it. Update on 6/4/26: They use a 3rd party for damage claims and at the end of all this they are offering to settle for $188.00. Total joke. And everything does align. Update on 6/19/26: Was never contacted to 'speak' about my experience, by email or otherwise. Still haven't seen the whopping $188 bucks.

If you are moving, get with this moving company because doing everything by yourself can be stressful and tiring for no reason. They move your stuff faster, keep your furniture safe, and save you from hurting your back trying to carry heavy boxes all day.