International Van LinesReviews of internationalvanlines.com

So due to past experiences i was nervous about moving again. These guys allieviated all my anxiety and fear tho and this is the only company i will trust to help me move my stuff. They were very comsiderate and treated my belongings like they were their own. Nothing got broken nor damaged and they were super polite and understanding. I really appreciate the service i received and am very impressed!

I can’t say anything but the best about International Van Lines. They went above and beyond for my family during our recent move. Their customer service team was able to help me make a last minute reservation and their team was right on time moving morning. Will definitely use these guys again in the future.

I absolutely recommend Van Lines! My husband and I were having to pack up and move last minute and I called and got a quote from Van Lines, not only was the price reasonable, but they got there prompt on time, all of our belongings we're definitely handled with absolute care. If we ever have to make a sudden move like that again, I'm definitely calling these guys!

Kind, considerate, and willing to move you anywhere in the world. They take careful consideration of your things.

Exellent sales reps, but the WORST direct movers!!! Great interactions with sale reps. Professional, competent and responsive personal and online interactions, with excellent Zoom inventory process. HOWEVER -- the actual move experience was the OPPOSITE! (1) Move team showed up in a rental truck. The lead tried many aggressive tricks to inflate the price above the contract price -- despite my actual inventory being significantly LESS than the priced inventory. He mostly tried to convince me that the cu ft of my load was more than estimated, despite IVL inventory specialists performing the cu ft estimate. he also tried to claim items were damaged when they clearly were not. He was clearly very agitated that I did not fall for his tricks and -- after heated calls with IVL corporate -- he had to agree to load AT the quoted price. He also begged for staff tips after the load was complete. (2) After the move team left, I found several screws and industrial staples on my driveway. None of these were in my moved items. I can only guess why they magically "appeared" there. (3) My delivery was several days late. Be aware that they will make you agree that they can deliver up to 3 weeks after the schedlued date. Worse, they cannot (or will not) give you any idea of where your stuff is or when it might show up. They just tell you that the driver will contact you the day prior to delivery. After my second call they stopped returning calls regarding the status of my goods. (4) My delivery was awful. The driver contacted me late one evening with only a couple hours notice, wanting to deliver starting at 8pm. He agreed to 9am the next morning. I had requested two delivery points (a storgage unit and a nearby house). Prior to signing the contract, I was told there would be no extra charge for this. However, the driver informed me it would cost an extra $200. He then showed up -- again in a rental truck -- 40 minutes late and demanded final payment before opening the truck door. Once he started unloading, I noticed that nearly EVERY box was ripped or crushed. I had purchased and personally packed new, heavy duty UHaul boxes. It appeared that they were thrown about like the old Samsonite luggage zoo commercial). Boxes clearly marked "FRAGILE" were placed on the bottom of a 3-box stack. My mother's fragile cuckoo clock -- for which I requested IVL professional packing -- arrived broken, having been packed loosely in a box with a few sheets of packing paper, with the heavy weights left to bounce around loose in the box. My kayak sustained a 1 ft long x 6 in deep dent. My mattress cover was ripped, with the mattress filthy under the rip. One of my box springs arrived in a different plastic cover than the one I provided. My like-new office chair was heavily scratched. Everything was covered in a layer of dust. The driver exclaimed that he had picked my goods out of a warehouse in the condition delivered. By the way, the one staff (not the driver) questioned me early and often (3 times) how much tip I planned to give and then wanted the tip before they unloaded at the second location. In sum, the corporate staff at IVL seemed very responsive and professional. However, the moving staff seemed like 3rd party rip-off artists. BE WARY OF THE CONTRACT CU FT and PRICE -- THEY WILL PLAY TRICKS AT THE ACTUAL MOVE TO INCREASE THE PRICE. ALSO BE AWARE THAT THEY MAY BE SUBBING OUT THE PHYSICAL MOVE TO LOW-PRICE SHYSTERS! I am perplexed at how this company recieved a decent rating. I would give IVL a ZERO if I could. In the end, I was so disgusted with my exprience that I decided not to fight them on the issues. Therefore, this review will be my recourse.

Amazing company. These people are very professional, kind, and take very well care of everyone's belongings while moving. I would absolutely highly recommend them if you are needing people who are actually careful when it comes to treasured items. Would absolutely call them the next time I need

This is a great company. Fast, efficient and decently priced, I couldn't ask for anything more. They helped me move in a short time frame and didn't give me any hassle. The guys were professional and courteous. Would definitely recommend

The company has provided me with the best services. I just wish they had more discounts but the move was smooth.