International Van LinesReviews of internationalvanlines.com

They are an awesome company! They have great customer service and are fast working.

I can’t say enough good things about van lines they have done an incredible job helping me move. The workers are incredible they make sure the job gets done. Thank y’all so much for all your hard work

The company is very professional ! they work quickly but they get the job done correctly!

I’ve had past experiences when it came to moving my things to a new home. Out of all my experiences van lines did not disappoint. Great customer service handled all my things with care like it was theirs thank you so much very appreciated. Will use in the future.

I love this company so much they made moving very easy and they are so fast and they are friendly as well I would highly recommend them!

They were so professional that they made my move very easy and painless. My move came last-minute and they really helped me a lot.

I was unaware of the level of rage, anger, despair, frustration, and powerlessness a company could make me feel until I dealt with International Van Lines. My husband and I are senior citizens, but we are by no means inexperienced or frail. Between us, we have lived through adversity, loss and bureaucratic malfeasance, and have dealt with countless companies and service providers over decades. Yet none of them made me feel as mistreated, ignored, and ultimately abused as International Van Lines. I typically disregard reviews, assuming they’re written by people with too much time or a personal axe to grind. How I wish I had listened to the many warnings about this company. The problems began immediately after we paid. Before the move, they played games with the pricing. Despite sending updated videos proving we’d cleared out half our home — far less than their original quote — they refused to lower the price. Their excuse? They’d already accounted for us downsizing when quoting. A blatant lie designed to trap us. Too close to the move date to quit, we were stuck with their manipulation. And judging by the flood of similar reviews, this appears to be standard practice. Furthermore, despite giving us oral assurances of a delivery date, once they had our money, the company became evasive and uncommunicative. We were left in limbo, unsure when — or even if — our furniture would arrive. When we requested information, we were sent form letters that did not directly address our concerns. Since our belongings didn’t arrive when promised, and since they refused to provide an updated delivery date, we were forced to spend days in a hotel at significant expense. Eventually, we resorted to sleeping on the floor of our new home — with no support, updates, or accountability from the company. The misery didn’t stop when our furniture finally arrived — late. Items were damaged, and the company then began a ridiculously long and exhausting process of evading responsibility. Their handling of our reimbursement claim dragged on month after month after month, filled with stonewalling, delays, excuses, and an utter disregard for the emotional and financial stress this caused us. Eventually, we had no choice but to retain legal counsel to write a formal letter demanding the money we were owed. Only then did the company begin to respond with any seriousness. It should not take a lawyer’s involvement for a company to honor its basic obligations to customers. This entire experience left me emotionally drained and deeply regretful that I ever trusted International Van Lines. It is my firm opinion that this company should not be in business.

This company was amazing. They gave me a great deal and they were super helpful. I definitely would recommend working with them.