InterfloraReviews of interflora.com

Mi experiencia con Interflora ha sido muy decepcionante. Tenía programada una entrega para ayer que, a día de hoy, aún no se ha realizado. Además, he intentado contactar con atención al cliente en varias ocasiones para reclamar o recibir información, y no he obtenido ninguna respuesta. Me parece inaceptable la falta de comunicación y de cumplimiento con el servicio contratado, especialmente tratándose de un envío que suele tener un valor emocional importante. Esperaba mayor seriedad y compromiso. No recomendaría este servicio basándome en mi experiencia.

La entrega no fue realizada a tiempo, las flores no fueron las seleccionadas, pagas por valores añadidos y no se realizaron, ante la reclamacion a la empresa, lo unico que te ofrece es un descuento, cuando la gestion en total la tuve que realizar yo. Mala gestion, mal atencion al cliente. No pedir nunca a Interflora, es mejor llamar directamente a la floristeria y realizar el tramite con ellos.

No pongo una estrella porque han entregado el ramo en fecha. Pero de lo que publicitan a lo que entregan va un mundo. Totalmente lamentable.

They sent my flowers one day later!!!!!!!!!!!!!

Un timo! Fatal! He encargado un ramo de cumpleaños con extra de tarjeta y detalle cumpleaños y no ha llegado. He sentido realmente su falta absoluta de seriedad porque era para el cumpleaños de una niña y quizás fuera su primer ramo de flores. Difícil de reclamar, me mandan mensaje en portugués. Al menos espero que me devuelvan mis 40 euros.

Same thing happened to me as one of the other reviews, placed a Mother’s Day flower order in week in advance and it was cancelled on the day! Iv never been so heartbroken that my mother didn’t revive her flowers on her day! I will never never use them again! They was nearly just a sorry no compensation at all! Think they didn’t care at all! DO NOT ORDER FROM THEM!!!

the worst client experience ever, wasted 4 hours of my time today. the system input the wrong time despite me clicking to deliver for today. After tracking the order as it still not arrived, i called only to be directed to ai, which in turns directed me to a call centre where they speak broken language somewhere in africa, and they assured me they contacted the store to arrange delivery for today, but it turns out they gave me the wrong info again - as i called the store directly to check! after many back and forths, the customer service says they cannot contact the florist and cannot do anything. i am trying to cancel, but they are not even allowing me to communicate, not picking up any calls. really wish this site is shut down by authorities. this should be illegal. waste of time and money. avoid at all cost.

Didn't deliver it to my address. I also instructed for them to leave it with my neighbour and they received nothing either! Total scam and such a rip off. Won't be ordering again