Founded in 2000, Advanced Comfort Technologies, Inc. has become one of the world leaders in sleep wellness. Most mattress companies still manufacture with the same technology developed in the 1960s — these materials can off-gas and even be harmful to the body. Through extensive research, doctor and patient interviews, and extensive third-party testing, intelliBED designed and manufactured the first ever gel-based, medical-grade sleep surface.
Intellibed (intellibed.com) has 204 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
intellibed.com
Website
intellibed.com
Category
Decoration & Interior
Location
Salt Lake City, Utah
Listed on Five Star Index
2026
About these reviews
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The company replied to 46% of reviews.
Latest
Most recent review: January 2024.
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Bad initial sales experience, but they redeemed themselves
I had a very bad initial sales experience when a sales guy told me they had the mattress in stock knowing very well they did not have it in stock. I voiced my opinion and wrote a review on this site and was immediately contacted by an amazing sales rep (Rachael) who made everything right and got me my bed quickly. Once we got it in place, I absolutely loved it. Highly recommend the adjustable bed frame, it is life-changing!
SJ
Sandy J.
Happy Sleeper!
The experience with Intellibed was excellent. They were helpful and responsive. The mattress exceeds my expectations. It is incredibly supportive and comfortable. I have arthritis and back issues and they are significantly better.. I don’t turn over near as much in the night and feel more rested. Thank you Intellibed!
KA
Kaitlin
IntelliBED Sapphire - The Sleep I always dreamed of
IntelliBED Sapphire – The sleep I always dreamed of. For years I had the desirable pillowtop memory foam mattress. I spent way more than I want to remember on this bed. I had it for almost 10 years until I finally said enough is enough and wanted to try something new. I moved out of a cooler state to a hot climate and I’m sure like most know, memory foam and heat do not mix even if you have the A/C going its still hot! Waking up to night sweats is the worst especially when you have dogs that are a basically a living furnace laying next to you or in one case right against you at all times. After attending a show I inquired about a few beds on the show floor from Tempurpedic and Serta with the thought about just getting another memory foam bed with possibly more advanced features but they had sold out immediately upon entering the show floor. Luckily for me at least I stumbled upon IntelliBED a brand I admit I’d never heard of before. After listening to their speech about why I should buy their bed and testing their examples available the Sapphire and the Azure, I went home that night and did some research. There weren’t too many reviews I suppose simply because their buyers were sleeping in, HA! But I believe its because Tempurpedic and Serta have been the go to beds due to their mass advertising campaign. I’ve stopped by all the local mattress stores and not one had this brand. So I admit I was hesitant to buy at first since it is a great deal of money. IntelliBED’s price isn’t too much more than the Tempurpedic Breeze cooling bed but since they had either chosen not to sell or truly had sold out, they lost out on a potential review and possibly a loyal customer. Now why did I compare them to the tempurpedic Breeze? The answer is simple. Since purchasing this bed I have not woken up drenched in sweat and even with my living heater sleeping against me I’ve still remained fine even to the point that my dog now sleeps under the covers even though she had never done so in the past, so I’d say dog approved too! Although a very $$$$ dog bed none the less. I also have a mattress protector and it doesn’t affect the airflow of the mattress either. I have had this bed for almost 60 days and can’t say I regret a dime. The only issue I will bring up is that the bed is very deep and not a whole lot of sheets fit on the bed itself. I had to modify my favorite sheets that I refuse to replace with straps to hold them down but for those not as stubborn as me it’s not a huge issue as they make specific sheets for that. I will also note my friend (400+ lbs) also bought a bed from them, the Azure and he loves it as well. He has also commented that his sleep has improved since upgrading along with no more night sweats. The only reason I mention his weight is because it doesn’t affect the bed at all and it has decreased his loud snoring by a great deal. We both live in the two hottest states in the US so this is just an awesome discovery since we battle with the thermostat on a regular basis. I will update this post again in another year to see if I’ve discovered anything new or feel differently.
TM
Tom M.
Unsatisfied Customer
When we received the topper the Box was all busted up. The organic cover had a terrible odor so we had it dry cleaned according to the instructions, the dry cleaners shrunk the cover. There were stains all over the foam, we emailed Intellibed and sent pictures of the mold looking stains and never received a response. We finally spoke with Josie at Intellibed and she said the company would not take the topper back. So we were stuck with it and threw it in the trash and I would not recommend this product to anyone else.
Please stop sending us E-mails saying we are satisfied customers for we are not.
JM
Judy M.
I love my intellibed
I love my intellibed. I was having problems with my hips and shoulders falling asleep and hurting all the time. I thought I would have to have surgery on them but decided to try a new bed. I bought my intellibed and two years ago. I have not had any trouble with my hips or shoulders since. I tell everyone about my great bed and recommend to them to try mine and then go buy their own.
SM
Scott M.
Moldy Bed!!! -- UPDATED
My intelliBed just arrived covered in black mold after a shipping delay. I'm really excited to sleep on this bed, but I can't say anything good so far. I called, but customer service is only available M-F. However, sales is open on the weekends, so now I have a moldy bed in my house until at least Monday. Fantastic.
UPDATE -- They were able to get someone from customer service to call the delivery company and pick up the bed. The moldy bed is gone for now (which I think was an issue that came up in transit). So far the customer service is top notch. The delivery company they use is pretty terrible. Now I just have to wait all over for a new bed to be delivered.
Response from IntellibedMar 18, 2017
We are investigating this right now as our customer service department is contacting the delivery company to come and pick up your bed. Our apologies and we will make this right with you.
INTELLIbed
JJ
Jerid J.
No better mattress then intelliBED!!
With over 15 years of working in the bedding industry I have slept on just about every mattress you can buy. All of them have been high end products designed to help you get the best nights sleep. While all of the mattresses were good beds, none of them compare with the sleep I get with intelliBED. Each night is like getting into a new bed, it feels the same from day one. I wake up feeling fantastic every day. Thanks for helping with my aches and pains!
Jerid
Response from IntellibedMar 16, 2017
Jerid, we appreciate your comments and are so happy that you have found the BED of your dreams...pleasant dreams!
Cheers,
INTELLIbed
FS
Feng Shui S.
Remarkably Comfortable bed-Heavenly Nights Sleep
I slept on Tempurpedic beds for over 15 years, I thought they were fairly good mattresses, but I was still suffering with severe back pain, lots of muscle aches, I slept very hot on them, even in the winter, I always felt like I was sleeping on quicksand because I sank into the mattress & it was hard to get out of the pit, I tossed & turned all throughout the night.
Then to my shock, I read online that TP beds use toxic-chemical fire retardants that out gas, which causes inflammation, restless & hot sleep, brain disturbances & more. Just Google it!
:)
In my search for a healthier mattress, I fortunately found Intellibed.
Here are the differences I have noticed during my first 3 months.
*For the first time ever, I am sleeping all through the night.
*Nightime bathroom trips went from 3-5x a night to 2-3x a week.
*I wake up pain free, clear minded, energetic & refreshed.
*I sleep very cool & comfortable all night long.
*Back pain is gone!
*I relax knowing my bed is safe, eco friendly, non-toxic & breathable. No outgassing.
*The beautiful blue Gel Matrix structure has colums that breathe-enhancing my circulation for healthier skin & complexion.
*Noticeable pressure relief on my hips, shoulders & back.
I also use the Intellipillow, for the same reasons. It is made of the cool blue Gel & you can feel cool headed when you sleep on it. I love the way the arch suports & stabilizes the cradle of my neck. No more neck or shoulder stiffness & arms falling asleep at night
I got the adjustable base with my Intellibed & notice even more benefits:
*My husbands snoring is dramatically reduced, I no longer have to elbow & kick him in the night.
*The adjustable base turns our bed into a cozy recliner for reading, cell phone games & TV in bed. (my hubands says its his home theater seating-in bed).
*The massage feature helps with my circulation, relaxes my mind & calms my nerves.
*The spinal decompression feature feels like gentle yoga streching, head to toe.
*I like the zero gravity feature, with the push of a button, it gently lifts my feet & head up, creating a completely weightless - floating on a cloud experience.
*The recliner feature allows me to sit up in bed, when needed, this helps with my occasional heartburn & indigestion.
*I love getting my feet up at the end of the day, it is very relaxing & relieves back pressure for me.
I would highly recommend this bed to anyone wanting a healthy, comfortable, safe, non toxic, better nights sleep.
It is everyting I was told it would be and more!
Try it, they have a 60 day comfort guarantee, you have nothing to lose and may gain the significant health benefits better sleep will provide.
Sweet Dreams,
Feng Shui Sherry
Response from IntellibedMar 8, 2017
Sherry, it's wonderful to hear that INTELLIbed has changed your life and we appreciate you taking time to let us know that you are sleeping happy and well.
Please tell your friends and family members.
Cheers,
INTELLIbed