iNSYNQiNSYNQ is the industry's leading cloud hosting provider, offering an extensive range of over 700 software solutions running on multiple data centers and servicing thousands of clients all across North America.
iNSYNQ (insynq.com) has 159 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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IT & Communication · Vancouver, Washington
Excellent
IT & Communication · Seattle, Washington
Excellent
IT & Communication · Spokane, Washington
Excellent
IT & Communication · Seattle, Washington DC, Washington
Excellent
159 approved reviews, newest moderated first
Guy S.
Seem to lose connection very often
Response from iNSYNQDec 21, 2018
We would love to diagnose this issue you have been experiencing to make sure we are holding up our promise to your business. We strive to constantly improve our product, our Support team can be reached at 253-857-9410 to get this fixed.
Vlad
Total rip off!!! Remote desktop pure disaster, every time I need to work with it, I have to contact support! Incredibly slow! Sales, accounting and support telling you different stories and trying to charge account after I asked to close it!!! Would give negative 5 stars if possible!!! Never use it again and will not recommend to anybody!!!
Response from iNSYNQDec 21, 2018
Hello Vlad, I apologize for the issues you have been having, I wanted address some issues you have been having but did not see any tickets or calls into our Support line for assistance. We take pride in our service and our Technical Support can be reached anytime at 253-857-9410, we want to make this right for you.
Loretta P.
slow login excel is old version and very slow, not all functionality available downloading files not easy support inconsistent and not always available timely
Response from iNSYNQDec 21, 2018
Hello Loretta, We want to make sure we are addressing all of your issues as quickly as possible! If there is a newer version of Excel than 2016 we would be happy to get to updated. Our Support team is available by phone at 253-85-9410 and email at [email protected] for any technical and performance issues you might be having. I apologize for any inconvenience you have experienced.
Melanie E.
I've been with iNSYNQ since 2014 and though I was a bit nervous about going to the cloud it was definitely the right decision. Yes, there have been very occasional service outages but those have been brief and they have always recovered quite quickly. To balance that, I have IT type of issues and if I want to upgrade to a newer version of my program all I have to do is call in. Completely worth it!
Response from iNSYNQDec 21, 2018
Thank you for being such a loyal member! We strive to keep your business running while letting you focus on that business so that we can do the rest.
Ruth V.
Very reliable and easy to access.
Response from iNSYNQDec 21, 2018
That is the name of the game, we are happy to have you as a member and thank you for choosing iNSYNQ!
Sheryl
The trouble that we were having seems to have been fixed. The problem now is the seemingly constant maintenance that slows things down or disconnects us.
Response from iNSYNQDec 21, 2018
We are happy to hear your issues have been fix, we have recently diagnosed some processes to improve them so that you can get back to doing what you do best!
TG Rex, C.
I had a great experience w/ my cloud server! I left because I changed to desktop tax software, and QBO.
Response from iNSYNQDec 21, 2018
We are happy to have had you! If you are ever in need of a cloud hosting provider again, we would welcome you back with open arms.
Bob K.
Very few problems. Blacks out momentarily occasionally.
Response from iNSYNQDec 21, 2018
We want to make the very few even fewer! Our team at iNSYNQ continues to look at ways to improve our service to keep you up and running at all times, thank you for the feedback.