iNSYNQReviews of insynq.com

3.6159 reviews
IT & Communication
3312 Rosedale, Suite 203, Gig Harbor, Washington

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iNSYNQ

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About iNSYNQ

iNSYNQ is the industry's leading cloud hosting provider, offering an extensive range of over 700 software solutions running on multiple data centers and servicing thousands of clients all across North America.

iNSYNQ (insynq.com) has 159 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: insynq.com
Website: insynq.com
Category: IT & Communication
Location: Gig Harbor, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 39% of reviews.
Latest: Most recent review: April 2020.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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iNSYNQ reviews

159 approved reviews, newest moderated first

M. K.
Dec 24, 2018
Cost has increased
Cost has increased, however our company has no additional value.
Response from iNSYNQDec 24, 2018
We apologize that you are not seeing the added value of your service, we are continually upgrading our infrastructure to provide you a more robust service, and have also given your business CloudRunner for being a loyal member at iNSYNQ! CloudRunner is our brand new Identity Management Service, if you would like more information email [email protected] and they would be happy to help!
Robert Frohlking CPA P.
Dec 23, 2018
Great dependable service
Great dependable service. Only downside is that the Quickbooks that I am renting does not get updated on a regular basis. Don’t always have time to contact support. Then the QB gets out of date.
Response from iNSYNQDec 24, 2018
We are happy to hear you love your service! We know that you are busy, whenever you need an update to your QuickBooks simply email our support team at [email protected] and we can get those applied overnight! Wishing you the best Robert, and thank you for being with iNSYNQ!
LP
Dec 22, 2018
I am still a little shy about giving…
I am still a little shy about giving the five stars as I did experience of outage with iNSYNQ that lasted a number of days, but since then all has been well and the few issues we have had have been promptly addressed.
Response from iNSYNQDec 24, 2018
We take ownership of that experience, and rather than cover it up, learn from it as quickly as possible to keep it from happening again. Thank you for the honest review and we are glad you are a part of iNSYNQ!
Everett B.
Dec 22, 2018
My accounting software updates
I have to constantly inform iNSYNQ to update my accounting software (Sage 50 Accounting). Then it takes iNSYNQ a month to do so.
Response from iNSYNQDec 24, 2018
Hello Everett, Many updates of applications require a reboot of a server. We aim to minimally impact your business, so we make sure to get your updates applied to you desktops overnight. We value your feedback and are continually working to make your experience as seamless as possible. Happy Holidays!
Linda H.
Dec 21, 2018
Recent issue with printing
I was having an issue printing to Adobe Acrobat DC and I had tried several options before calling. While there was a short wait, the person who answered could not have been more patient and willing to help locate the issue. After trying several other options, she recommended closing Quickbooks, logging out of Insynq, logging back into Insynq, and Quickbooks. Whatever the issue with the spooler was, it had resolved itself once we had logged back in.
Response from iNSYNQDec 24, 2018
We are happy to here that you were able to get the help you needed and deserve, our Support staff is with you until the end, no matter how long it takes!
Nancy D.
Dec 21, 2018
Excellent service and when it’s not…
Excellent service and when it’s not excellent, they are easy to contact and fast to help.
Response from iNSYNQDec 21, 2018
Our Technical Support is already ready to help at the drop of a hat! Thank you for staying with us Nancy!
Mayra P.
Dec 21, 2018
Always Helpful fix my issues great…
Always Helpful fix my issues great service.
Response from iNSYNQDec 21, 2018
This is great to hear, we are always ready to help and make sure you are accessible to your business anywhere you need to be!
Amy D.
Dec 21, 2018
Very helpful in explaining issues
Very helpful in explaining issues. Everyone has been kind and courteous.
Response from iNSYNQDec 21, 2018
Thank you so much Amy! While we pride ourselves on our product, we also take pride in our service to you, making sure that you are in the know of what is going on, especially in a way that you understand!

iNSYNQReviews of insynq.com

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About iNSYNQ

About these reviews

More in IT & Communication, Washington

Premium Websites, Inc.

JF Designs

Termly

Web Verse INC

iNSYNQ reviews

Cost has increased

Great dependable service

I am still a little shy about giving…

My accounting software updates

Recent issue with printing

Excellent service and when it’s not…

Always Helpful fix my issues great…

Very helpful in explaining issues