InstaprotekReviews of instaprotek.com

Never turned the box over on my new screen protector after the retailer installed it on my phone. The front of the box says lifetime warranty but the back of the box says you have to register within 30 days.

I agree with most. The free screen protectors. Are meaningless with $10 shipping. Why so much to ship it? It takes two weeks. If they stood by their product shipping would be free. I have broken two in two weeks. I feel Amazon is a much better choice. Although most are a joke. Before screen protectors I never broke a screen. That’s all that happens now. I do construction and drop them all the time. Never broke once, until the use of screen protectors.

I work for a phone company. I helped a customer purchase this product, and walked them through the registration process. This company is the biggest scam. This Liquid Glass stuff is basically snake oil with a very difficult to use and very limited insurance policy.

The Customer Service is fantastic. Unfortunately, I did drop my phone and the protective cover broke and they had one sent to me the day I sent in a claim, but also turned out that a corner of my glass was also broken so they sent me reimbursement for getting it fixed when they say they stand behind their #Warranty they really mean it

Terrible communication and not well organized. You can register multiple products through their website, and when you need to file a warranty claim for a replacement, they make the process look really easy and simple. The problem comes when you actually start using the warranty. Their warranty is advertised as unlimited, but after filing for a replacement multiple times because the cord became damaged, suddenly I’m being told something different. I’m in my car and constantly moving between the front and back seats, so unfortunately the cord can sometimes get stepped on and damaged. That’s exactly why having a warranty matters. Now they’ve made it so I can’t even file another claim on the product I’m currently using because they continue to show the previous replacement as “delivered.” Because of that, the system won’t allow me to submit another replacement request for that product. So not only are they seemingly changing an “unlimited” warranty into a limited one, they’ve also set up their system in a way that prevents me from filing another claim. What I don’t appreciate is the company seemingly flip-flopping between “unlimited” and “limited” when the warranty is actually being used. So which one is it? If you advertise an unlimited warranty, you should honor it when customers rely on it. Don’t change the terms after someone actually uses the warranty. I was genuinely planning on becoming a repeat customer, but after this experience, I absolutely will not be. I don’t trust a business that doesn’t stand by its own word. Screw these people. I’m leaving my review and moving on, because people deserve to know what they may be getting into before they buy. I won’t purchase from this company AGAIN.

This is a total piece of garbage. Do not buy it. Had it plugged in for 8 minutes and got one percent.

I had a replacement order that never showed so I thought I would message them through the app...Honestly not expecting much help. I was so WRONG! I messaged with Sanaz and they were so helpful. I even messed up in making the replacement order and they caught and fixed it. Amazing product, amazing support. I will use them forever. Thank you very much!

Bought the screen protector for 3-4xwhat an Amazon one would cost I was told free protector replacement and $200 screen repair coverage. Much to my surprise $9.99 shipping charge. Still more than what an Amazon one would cost!!! Installation of screen protector sounds great but the pull strip failed on mine so I had to do it manually to ok results but not great! Appreciate the quick reply by the company and the new protector.